Adobe Flash Player

[Junebugs_Mommy]

I need help getting my adobe flash player working again. Thanks!

[C_F_McBlob]

Welcome to the Adobe Forums.

To better assist you with this issue we need to know:

What is your operating system? (Windows or Mac) (XP, Vista, 7, 8)

What browser do you use? (Internet Explorer, Firefox, Chrome, Opera, Safari)

Are you seeing any error messages?

Can you provide screenshots of the error messages (if applicable)?

[Junebugs_Mommy]

No, I am not receiving any error messages. When I am trying to open a page from abcmouse.com to create an avatar it is not showing me anything but a blank screen. I spoke with the customer service with abcmouse and they said it has to do something with my adobe flash player. So I went through the steps to make sure that my adobe player is up to date and running properly and now I have no idea what else to do. I am using windows vista and I use google chrome web browser.

[C_F_McBlob]

Chrome has its own Flash Player embedded by Google. To check the version and to see if it's enabled, type "chrome://plugins" in the address bar.

If it IS enabled, you may have to update Chrome or reinstall it, as Adobe Update doesn't update the Chrome Flash Player.

[Junebugs_Mommy]

I already went to "chrome//plugins" and it is enabled and it is the newest version. Should I just use internet employer and reinstall adobe on my computer. If so, how do I reinstall it?