Do you have the REQUIRED 64bit version of Win7 or Win8?
Are you getting an error message? What Suite are you downloading? Are you using a supported OS? We need some more info, preferably also a screenshot.
I think the challenge for me is that I downloaded the Graphic Design suite
of software (InDesign, Photoshop, Illustrator, etc.) instead of the Audio
Visual suite which includes Premiere Pro ,
Is it Creative Cloud or a different version?