Welcome to Adobe Forums.
Do you have a Macintosh or Windows ?
[ only fools call it a MAC, since that means the ethernet hardware address ]
Which browser are you using ?
Please elaborate when you say "it still doesn't work"
Does it installed successfully ?
I am using Windows 7. The program runs and says it is complete, but when I try to play a video it says an download is necessary. I’ve ran the download a bunch of times with the same result. It always has me close down all of my internet explorer pages which I have done. Still doesn’t work.
Task bar always pops up at the top of the page saying the system wants to run an add on for flash player.