5 Replies Latest reply on Oct 1, 2013 10:12 PM by rodneyrev

    unable to open files

    rodneyrev

      When I attampt to open a file in Bridge or from File\Open in Photoshop CC I get the following message. Windows cannot find C:\program files (86) Adobe\ Adobe Photoshop CS3\Photoshop.exe.

      I uninstalled CS3 and my CS5 update a couple of months ago. This problem started with being unable to open jpegs and Tiffs from Bridge to Photoshop, it would however, let me open them

      in Camera Raw and then into Photoshop. However even this has stopped

        • 1. Re: unable to open files
          Jeff Arola Adobe Community Professional

          Check the file associations in bridge cc under Edit>Preferences>File Associations and set the appropriate ones to photoshop cc.

          (set all the ones that say photoshop cs3 or cs5 to photoshop cc)

           

          What version of windows are you using?

          • 2. Re: unable to open files
            rodneyrev Level 1

            Windows 8

            • 3. Re: unable to open files
              Jeff Arola Adobe Community Professional

              I should have wrote

               

              In bridge cc under Edit>Preferences>File Type Associations

               

              Is your windows 8 an 32 or 64 bit operating system?

              • 4. Re: unable to open files
                rodneyrev Level 1

                Sorry that it has taken so long to get back, I am going to Hospital

                tomorrow for a hip replacement and I have been

                having a barrage of tests.

                I have the 64 bit operating system. Now when I try to open a file in Camera

                Raw it tries to open in CS5. Of course the

                camera is too new and wont open.

                When I go to Preferences<File type associations I find my Fuji listed with

                Photoshop CS5. There is a down arrow but

                nothing happens when I click on the arrow. When I go to browse I get a long

                message that says the file is not available or on

                another drive.

                I have CS3 and CS5 on the computer at the moment and sell as CC

                • 5. Re: unable to open files
                  rodneyrev Level 1

                  I fixed the problem accidentally. Lightroom was requiring registration?? I

                  looked for the CC app

                  but was corrupted (I think) I went online, found it, signed out, and

                  downloaded the CC app, signed in

                  and it fixed both the lightroom and the camera raw problem. Go figure, it

                  had me beat.

                  Anyhow it is all working smoothly now.

                  Thank you for your efforts.

                  Rodney