When I initially installed it it gave some error message about EULA
Would you be able to share the log from event viewer of this error and snapshot?
Do you have NVIDIA graphics driver on your machine?
If Yes, then which version it is? Please try upgrading the driver once.
Else try other workaround
1. Go to C:\Program Files (x86)\Adobe\Reader 11.0\Reader
2. Double click on Eula.exe
3. Accept license agreement
4. Now launch Reader
If none of these works for you, please revert
Thanks for your msg,
Yes I do have NVDIA Graphics Driver 266.72
How do I upgrade the driver?
You can also directly try this link
Installing updates solved the problem. Thanks!
That's great to hear.
Please mark the answer as correct so that it helps other users.
this worked very well for me. Virgil49