When I initially installed it it gave some error message about EULA
Would you be able to share the log from event viewer of this error and snapshot?
Do you have NVIDIA graphics driver on your machine?
If Yes, then which version it is? Please try upgrading the driver once.
Else try other workaround
1. Go to C:\Program Files (x86)\Adobe\Reader 11.0\Reader
2. Double click on Eula.exe
3. Accept license agreement
4. Now launch Reader
If none of these works for you, please revert
You can also directly try this link