wE SUBSCRIBED TO YOUR SERVICES TO BE ABLE TO CONVERT A "PDF" FILE TO A WORD DOCUMENT AND HAVE NOT BEEN ABLE TO DO SO. To simply this for us, can you give us the stpes, 1, 2, 3 for doing this. If we could ever do one, then we feel like we could do the others. We really need your help as I have some files which I need to convert over to Word so I can edit and correct some of them. Thanks for your immediate help.