I have been using PE for some years and decided to download a free trial of version 12 because my version 8 still has many glitches.
The trial programme has downloaded but failed to complete because of a pop up which states ElementsAutoAnalyzer.exe is running and should be closed down. I have a problem with Elements Organiser in that it does not open when I click 'open'. I have read that the analyzer can be turned off by going to preferences>general but if I cannot open the organiser how can I do this.
For Windows, press Ctrl-Alt-Del to go to the Task Manager to close a program
Otherwise, ask Adobe chat Click I STILL NEED HELP at this next link for Premiere Elements chat
I am currently working with the free 30 day tryout out of Photoshop Elements 12 and Premiere Elements 12 Windows 7 64 bit.
I had difficulties getting Elements Organizer 12 to open from the Photoshop Elements 12 and Premiere Elements 12 sides.
What worked for me...
a. Open Premiere Elements 12 to the Splash Screen where you see the choices of Organizer or Video Editor.
b. As you hold down the Shift+Alt+Ctrl keys (altogether), left mouse click on hold the click on the Organizer Tab.
Hold that click for about 15 seconds. Release the left mouse click and wait/watch for the pop up asking you
"Delete the Elements Organizer Settings File?" Yes or No. Select Yes.
That should get the Organizer functioning. If not, then add the extra touch of creating and using a new catalog via
File Menu/Manage Catelogs.
Please let us know if that worked for you as it did for me.