2 Replies Latest reply on Oct 1, 2013 11:55 AM by A.T. Romano

    PE12 Free Trial - problem ElementsAutoAnalyzer.exe is open - how can this be closed?

    Peter Hardcastle Level 1

      I have been using PE for some years and decided to download a free trial of version 12 because my version 8 still has many glitches.

       

      The trial programme has downloaded but failed to complete because of a pop up which states ElementsAutoAnalyzer.exe is running and should be closed down.    I have a problem with Elements Organiser in that it does not open when I click 'open'.   I have read that the analyzer can be turned off by going to preferences>general but if I cannot open the organiser how can I do this.

       

      Help please

       

      Peter