2 Replies Latest reply on Oct 2, 2013 7:24 AM by GlacierIT

    Acrobat 11 crashing after drawing signature box

    GlacierIT

      I have a user that is using Acrobat Professional 11 and it has worked flawlessely for quite awhile.  But recently when he goes to try to sign the document it allows him to draw the signature box but as soon as he releases the mouse Acrobat crashes and immediately closes.  If he goes into the Signature section of preferences and changes it between DKC #7 and CAdES it works for that instance, but the next time he opens a document he has to repeat the process otherwise it crashes again.

      Version 11.4

      Anyone have any thoughts?