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InDesign won't open...

Contributor ,
Oct 01, 2013 Oct 01, 2013

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I updated a couple of fonts (downloaded them from Dafont.com) and InDesign shut down and now it won't reopen....I have tried un installing and reinstalling ...

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Creative Cloud , Installation

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Adobe Employee ,
Oct 01, 2013 Oct 01, 2013

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Hi hooplife,

Please check the below link and try to reset InDesign's preferences. Let us know if it works.

http://help.adobe.com/en_US/indesign/cs/using/WSa285fff53dea4f8617383751001ea8cb3f-6d21a.html

Regards,

Ashish

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Contributor ,
Oct 04, 2013 Oct 04, 2013

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i ended up reinstalling for a third time (was planning on testing the method you described but it just opened up for me....

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Contributor ,
Oct 09, 2013 Oct 09, 2013

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It is acting up again...I am trying to follow the instructions in the link (I am using InDesign CC and a macintosh)

but I can't find these locations?????:

Mac OS

InDesign SavedData
Users/[user]/Library/Caches/Adobe InDesign/Version [version]/InDesign SavedData

InDesign Defaults
Users/[user]/Library/Preferences/Adobe InDesign/Version [version]/InDesign Defaults

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Adobe Employee ,
Oct 09, 2013 Oct 09, 2013

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Here is a help article on how to find the user library on Mac OS X: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html.

The easiest way I find is to just hold down the Alt / Option key once you have selected the Go menu from the Finder. It will appear between the Home and Computer items in the menu.

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Contributor ,
Oct 09, 2013 Oct 09, 2013

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@Ashish...didn't work.  Deleted both of those files and same problem exists...

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Explorer ,
Jan 30, 2014 Jan 30, 2014

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For anyone else who has this problem ...

First try trashing the preferences as suggested.

This works nearly every time — but this morning it did not.

The solution for me today was to trash the entire contents of the cache folder.

See this thread http://forums.adobe.com/message/5929012

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