14 Replies Latest reply on Dec 14, 2013 10:37 AM by Todd_Kopriva

    After Effects Crashing on Opening - Ray-Traced 3D




      Everytime I try to open After Effects, I get these messages:

      Screen Shot 2013-10-02 at 9.25.07 AM.png

      Screen Shot 2013-10-02 at 9.25.10 AM.png

      Screen Shot 2013-10-02 at 9.25.11 AM.png


      I have no idea why it's doing this, I've been using it all week and it has worked fine until randomly yesterday afternoon.  I'm using a 2012 Retina Macbook Pro with a 2.6ghz processor, 8gb of ram, 500gb of Flash Storage, and an Nvidia CUDA Graphics card with up-to-date drivers.  I know this isn't ideal, but I'm doing the best with what I got. 


      I've never even enabled Ray-Tracing before, is there a way to just delete the plugin?  After Effects is essential to my job, please help!