3 Replies Latest reply on Oct 3, 2013 4:47 AM by Inno78 Branched from an earlier discussion.

    Import rendering mov = Crash

    Inno78

      Same problem here but in Premiere CC. Premiere crashes when importing a MOV.

       

      Please solve this issue ASAP!

        • 1. Re: Import rendering mov = Crash
          Jim_Simon Level 8

          This is just a user forum.  We can't actually do anything about Premiere Pro's code.  The official bug report form is below.

           

          https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

          • 2. Re: Import rendering mov = Crash
            John T Smith Adobe Community Professional & MVP

            >Premiere crashes when importing a MOV

             

            Codec & Format information, with 2 links inside to read

            -read both links in reply #1 http://forums.adobe.com/thread/1270588

            .

            Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing

            http://forums.adobe.com/thread/592070?tstart=30

            .

            For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

            For Mac http://mediainspector.massanti.com/

            • 3. Re: Import rendering mov = Crash
              Inno78 Level 1

              What I do is actually easy. I drag and drop the movie from Finder into Premiere. It appears in the list and as soon as Premiere opens it (automatically) in the source panel, it crashes.

               

              This is the requested information:

               

              General

              Complete name                    : /Users/i_replaced_this/Documents/GA2_8967.MOV

              Format                           : MPEG-4

              Format profile                   : QuickTime

              Codec ID                         : qt 

              File size                        : 531 MiB

              Duration                         : 3mn 21s

              Overall bit rate                 : 22.1 Mbps

              Encoded date                     : UTC 2013-09-22 18:42:47

              Tagged date                      : UTC 2013-10-02 11:59:19

              NCDT                             : NCTG

               

               

              Video

              ID                               : 1

              Format                           : AVC

              Format/Info                      : Advanced Video Codec

              Format profile                   : High@L4.0

              Format settings, CABAC           : Yes

              Format settings, ReFrames        : 2 frames

              Format settings, GOP             : M=3, N=15

              Codec ID                         : avc1

              Codec ID/Info                    : Advanced Video Coding

              Duration                         : 3mn 21s

              Bit rate mode                    : Variable

              Bit rate                         : 20.6 Mbps

              Width                            : 1 920 pixels

              Height                           : 1 080 pixels

              Display aspect ratio             : 16:9

              Frame rate mode                  : Constant

              Frame rate                       : 29.970 fps

              Color space                      : YUV

              Chroma subsampling               : 4:2:0

              Bit depth                        : 8 bits

              Scan type                        : Progressive

              Bits/(Pixel*Frame)               : 0.331

              Stream size                      : 494 MiB (93%)

              Language                         : English

              Encoded date                     : UTC 2013-09-22 18:42:47

              Tagged date                      : UTC 2013-09-22 18:42:47

              Color primaries                  : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177

              Transfer characteristics         : BT.470-6 System M, NTSC, FTC 73.682, BT.1700 625 PAL, BT.1700 625 SECAM

              Matrix coefficients              : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

               

               

              Audio

              ID                               : 2

              Format                           : PCM

              Format settings, Endianness      : Little

              Format settings, Sign            : Signed

              Codec ID                         : sowt

              Duration                         : 3mn 21s

              Bit rate mode                    : Constant

              Bit rate                         : 1 536 Kbps

              Channel(s)                       : 2 channels

              Sampling rate                    : 48.0 KHz

              Bit depth                        : 16 bits

              Stream size                      : 36.9 MiB (7%)

              Language                         : English

              Encoded date                     : UTC 2013-09-22 18:42:47

              Tagged date                      : UTC 2013-09-22 18:42:47