1 Reply Latest reply on Oct 2, 2013 12:04 PM by cc_merchant

    Premiere Pro CS6 ProRes 422 HQ mov import error

    kodiakmook

      I'm using premiere pro cs6 on Windows 7 64-bit. I'm trying to import mov files but keep receiving the error: "Unsupported format or damaged file"

       

      The files I'm trying to import are Apple ProRes 422 (HQ), 59.94, 1280x720. They play fine in Quicktime Pro 7.

       

      The files are large (50 to 112 GB). I've not heard of a file size import limit in PPro.

       

      Originally they came from an HFS+J formatted external drive that I used HFSExplorer to copy them to my local hard drive.

       

      Any suggestions on how to get Premiere to properly import these files?

       

      If I can't get them to import, what would be the next best option to export from QTpro? Photo-JPEG? DV/DVCPRO-NTSC? other?

       

      Thanks in advance for your help.