4 Replies Latest reply on Oct 7, 2015 7:27 PM by toweytowey

Lag when zooming (CC on OS X)

wee_ag Oct 2, 2013 10:38 AM

Just started having an issue where when I try zooming in and out of any document, PS lags for several seconds. When trying to zoom in with a single click, after a second wait the zoom box activates and I have to click again on another spot for it to zoom in. Normally when I click a spot it zooms in immediately. When I try to cilck and drag a zoom box the box appears, but when I release the mouse button nothing happens and I have to click again for it to zoom. When trying to zoom out I have to click several times and wait several seconds for it to zoom out. There's no spinning beach ball/hourglass, just lag.

This happens on two different Macs running OS X 10.8.5 (an iMac i5 3.2GHz, 32GB ram and MacBookPro i7 2.3GHz 16GB ram). All other commands appear to be working fine. I've deleted all preferences, uninstalled and reinstalled with no improvement.

Any idea what's going on?

Thanks for any help.

1. Re: Lag when zooming (CC on OS X)

a_flaster Oct 19, 2013 6:44 AM (in response to wee_ag)

I have the same problem with PS CC on Win 7. Yes I do have the latest version. I have noticed that I am getting allot of disc access every time I try to zoom in a document and I do have to click at least twice to get it to zoom in.

I have tried turning of the GPL setting but it made no difference. I do have 8 gb of RAM. While I realize this is not a huge amount these are web design documents at 72 dpi so not really all that big.
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2. Re: Lag when zooming (CC on OS X)

toweytowey Oct 7, 2015 6:24 PM (in response to wee_ag)

Same problem. This is driving me insane and killing my workflow. I have CC and just upgraded to El Capitan on 28" Mac. alt+pen click+pen slide to smoothly scrub zoom in/out is lagging by at least a second and forcing me to tap to zoom. control+alt+pen slide for brush opacity and size is still working thank Jeebus. All other shortcuts are still working as well. I've tried reinstalling Wacom, CS6, and CC but would really prefer not to have to downgrade to Yosemite OS. Please help us Adobe!!
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3. Re: Lag when zooming (CC on OS X)

gener7 Oct 7, 2015 6:36 PM (in response to toweytowey)

Adobe has supplied a scrubby zoom Plugin fix for El Capitan users. Let us know if it solves the problem.

Photoshop and El Capitan | Mac OS 10.11
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4. Re: Lag when zooming (CC on OS X)

toweytowey Oct 7, 2015 7:27 PM (in response to gener7)

I seriously want to kiss your mouth gener7. That worked and I am jumping up and down. Thank you. Really and truly. I will make out with you whenever.
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Lag when zooming (CC on OS X)

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