Menus are greyed out in ADE, can't authorize computer

[tara_in_calgary]

I just installed ADE. I want to authorize my computer but the option is greyed out. So are most other options on the menus. I can read the Getting Started Guide without any problem, but can't do anything else.

Thanks in advance for any help offered.

[sjpt]

One possibility is that you have hit one of the huge number of bugs in ADE2.0.

There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

(You can have them both installed at once if you like.)

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172