1 Reply Latest reply on Oct 4, 2013 11:57 AM by Michael Witherell

    Upgrading problems

    JonRolls

      Hi, I have a subcription to CCloud, I had previously downloaded (In May) the CS6 components on my iMac, on Tuesday I downloaded the applications to be used on my other mac. I hadn't realised at that time that Indesign had been upgradedto CC version not CS6. I found this out today when I tried to open a huge school yearbook I have been working on since March on the new software. Obviously it wont open in CS6 now. The problem is that I can't seem to download the CC version of the software. I have uninstalled the CC Desktop and dowloaded the new version but I can't now log in it just comes up with an error saying log in is not available. I'm now completely stuck help!