4 Replies Latest reply: Oct 7, 2013 7:50 AM by Stan Jones RSS

    PrimoSDK unknown error when burning to disc

    HakanErn Community Member

      Hello,

      Encore CS6. I have build a DVD folder with my stuff. Then I try to use Encore to burn the DVD. Imediatly after having started this process, I get "PromoSDK unknown error" from Encore.

       

      I have tried to use Windows 7 to burn the disc - it works to burn, but when I try top look at it in my DVD player, it is only recognized as a "data disc" and is not played.

       

      I have also tried to burn an ISO, but I don´t understand how this works - is it only to burn it onto the disc? My DVD player does not recognize this.

       

      Might be several problems here, combined with my low knowledge  - hope someone can help with one or all issues!

      Thanks in advance!

      Håkan