1 Reply Latest reply: Mar 5, 2014 8:53 AM by mlstechwriter71 RSS

    Need Registry Help / Clarification on "Word (version XP or onwards) could not be found"

    mlstechwriter71 Community Member
    mlstechwriter71 Oct 4, 2013 7:28 AM

      In regards to "Word (version XP or onwards) could not be found on this machine" and the registry hack I have a few questions.

       

      Current Set up: Windows 7, 32-bit.
      LiveCycle ES2, All of the patches have been applied to LiveCycle ES2

      MS Word 2010, winword.exe found in C:\Program Files\Microsoft Office\Office14\

       

      I have read: http://forums.adobe.com/message/3983628

      And I get that the only way to fix this is by doing this:

       

      Problem is the Registry. LiveCycle searches only the following folders.

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Word\InstallRoot

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0\Word\InstallRoot

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Word\InstallRoot

       

      But word 2010 is under

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\Word\InstallRoot

       

      So, solution is (for win x32):

      Create following Path in Registry:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Word\InstallRoot

      create new "string value" "Path" with value "C:\Program Files\Microsoft Office\Office14\"

      Quotes are not necessary.

       

      The question I have is about what sections in the Registry need to have the Path added.

      Is it only:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Word\InstallRoot

       

      Or do these areas need it as well?

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Word

       

      And last:

      Does the adding the Path apply to only the 12.0 or does this need to be added to the 14.0 folders too?

       

      I've never played with the Registry, and after applying the hack to the
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Word\InstallRoot folder, I still cannot import Word files.

      So I'm guessing it is just my ignorance on how the Registry works, or I misunderstood something in the instructions.

       

      Thanks for the help!