Make sure you use the "run as administrator" option when starting Encore.
The error may mean it is not finding a path, which can be permissions.
Rather than burning a disk, build to a folder or image. This helps to determine where the process is actually going wrong.
I tried premiere as well but it says error compiling movie also the adobe support says that it is an obsolete product...is it so??
Thanks Stan jones for the reply but I tried lots of steps and run as admin too but it fails..do you think I need to reinstall windows??
Thanks for your post. No need to reinstall windows. Please check the file names as it may happen that if you use many special characters like forward or backward slash in filenames can cause this issue. Please update if it helps.
I don't see why you'd reinstall windows with no other problems.
I would do a simple project test first.
Create a new Encore project. Add a menu from the library. Import one short video "as timeline." Link a button to the video.
In the project panel, right click the video (not the timeline), and pick "transcode now."
If that works, go to the build panel, and set it for DVD and DVD folder. Try to build.
Bingo!!!. The file name did the trick. I think encore does not like hash signs as the files have almost the same names so client separated them by /
So the names were shoot1/project/new design so I changed it to shoot1-project new design and the the transcoding started.
thanks Vinay and Stan Jones for all your help. Is cs5 is not a supported version?? I was suggested to go to forums and i got quick replies . Thanks for all your help
Thank you John T Smith,
I have cs6 as well and premiere cc to but my computer was crashed ans I had to complete the project as this machine is bit older and not fast enough to handle cc so I tried cs5, but it is good to know that cs5 is no longer supported.