4 Replies Latest reply on Oct 8, 2013 4:30 PM by Kevin-Monahan

    Where can I get help interpreting a crash report?

    MHanish1472

      PPro has been crashing a lot for me the last few days, just at the touch of a new tab in sequence window. HAve tried uninstalling and reinstalling, updating nVidia drivers, and it continues. The crash message is to the effect that "PPro has encountered a serious error and must shut down," whereupon it quits and generates a crash report, which I cannot make heads nor tails of. Would love to solve this suddenly appearing issue ASAP, as, of course, I am in the middle of a large project.

       

      I would attach the crash report (one of them) but don't see how to do that here.

       

      Where to send the crash report for interpretation help? Has anyone else recently been experiencing such crashes?

       

      Thanks for any and all help,

      Michael