0 Replies Latest reply: Oct 8, 2013 8:03 AM by mattrsullivan RSS

    Problems with Chinese characters

    mattrsullivan CommunityMVP

      I have a client experiencing 3 distinct problems with their Chinese-localized Fm files:

      • The SimSun TTF font used in the source Fm files is "uninstalling" itself. This requires reinstallation of the font on a regular basis (every few days).
      • The colons used in index markers in the Fm source files are not being parsed as Level1IX, Level2IX, etc. in the RoboHelp project. Instead, they are recognized as colons. In other words, the first level marker in Rh is XXXXXXXX:XXXXXXX:XXXXXXX. The same is true for the semicolons.
      • The conversion settings for the Chinese project do not allow for mapping to individual CSS elements and classes. This means that all of the formatting is controlled via the supplemental CSS generated from the FrameMaker formatting. IOW, the formatting all uses the class="FM_ definitions.

       

       

      Has anyone had success working with Chinese characters in a FrameMaker to RoboHelp workflow (either linking or importing)?

       

      Anyone else seen any of these issues in Chinese or any other fonts?

       

      I'm thinking the first two issues are likely due to the TrueType font used, but can't find an Adobe OTF SimSans font to use as a replacement.

       

      However, the lack of mapping capability in the conversion process is a stumper...perhaps due to the double-byte font itself.

       

      Any thoughts or solutions are greatly appreciated by my client (whose deadline passed yesterday!)

       

      -Matt