0 Replies Latest reply on Oct 9, 2013 1:02 AM by Viamedici

    Indesign CS6 Server: Multiple instance configured, just one random instance come up?!

    Viamedici

      Hello everyone,

       

      we have a problem with our Indesign server. It is configured to run as service on a Windows 2008 R2. We configured one instance with the management snap - that worked well. So we decided to add more instances and now the problems start: If I start the indesign server service all configured instances come up as process. But only a random one comes up able to process jobs. The other instances are dead - they don't even open a port. And I could see that the dead instances take hardly memory (ca. 50MB). The working instance takes ca. 260MB RAM directly after launching the service. What we are doing wrong?

      Indesign-Problem.png

      As you can see the instance with the PID 7832 takes a lot more RAM - thats the working instance. I checked with "netstat -an" for the ports 4711-4714 - just port 4713 was open.

       

      Thanks for your help and Regards from Germany

      Benjamin Gannott