0 Replies Latest reply on Oct 9, 2013 1:11 AM by oliver.weil

    CS6 Indesign - Crashes permanently and/or slow interface

    oliver.weil

      Hello to the community,

       

      we have 35 Mac OS 10.8.5 workstation on slightly different hardware.

      We have always 8Gigs of RAM.

       

      1.) CS 6 crashes permanently and / or the useage of the complete ID-interface slows extremly down.

       

      Our Workaround for permantly Indesign-crash on user-account:

      > Deleting ID-caches / Reboot > Indesign starts again

      If we start ID6 without deleting caches and reboot the machine on the administrator account Indesign starts normally and works fine.

       

      Why that ?

       

      2.) If the Indesign-Interface slows down  (which happens very often after using it for a while),

      a change to the adminstrator-account solves the problem

       

      > The indesign Interface works fast again.

       

      But on the user-account u cant solve the problem ...

      > It has no effect to delete the caches (and reboot).

      > It has also no effect to set Indesign to default-parameters.

       

      Solution:

       

      reinstall Indesign >>> aftter working for one or two weeks the  slow ID-interface comes back

      deleting useraccount and make it new >>> it seems this solves the problem

       

      Why that ?

       

      Regards
      Oliver