0 Replies Latest reply on Oct 10, 2013 11:19 AM by aproblem737

    Can't install trial version of Flash Professional CC. Stops at 50%.

    aproblem737

      Download was OK, but during installation, it stops at 50% and says to close two programs; one was called elements analyzer. I don't recall the other.

       

      I don't know what they are, why they're open or how to close them. Can't find them in the 'Force Quit'area either (from Apple toolbar). I'm running: Mac OS X Lion 10.7.5, processsor: 2.7 GHz Intel Core i5, memory: 4 GB 1333 MHz DDR3.

       

      I uninstalled the program. CreativeCloudinstaller.dmg is in my trash. Nothing else remains. Meanwhile, my trial period clock is ticking. Thank you for any help.