Without some hard technical info, this is not going anywhere. System specs, render settings, comp settings, MP prefs, effects used etc. ...
Hi there Todd,
Apologies about that. We were so rushed and stressed yesterday. I didn't include all of these details.
We are using After Effects CC version 18.104.22.1684
We have installed the most recent updates
We are running Mac's with version 10.8.5 OSX
Processor 3.4 Ghx INtel Core i7
Memory 20 GB 1333 MHz DDR3 (20 GB installed)
No external Drives connected
AMD Radeon HD 6970M 2048 MB graphics
No third party software
We were trying to render a simple vector based animation. All of the imported files were created using AI CC.Duration of 1:20 min, h264 render codec in an .mov container, 1920x1080. We saved the file to desktop, with the working file saved on the local drive. AE CC gave us this error message (see attached)
We encountered zero problems with this file using AE CS6