8 Replies Latest reply on Apr 16, 2018 11:18 PM by davescm

    Can't use 3D in Photoshop CC

    John@firelands Level 1

      I've been trying to use 3D in Photoshop with either a Smart object or text converted to a shape but the 3D options are all grey'd out. Is there a preference I don't have setup properly? My computer is a MacBook Pro w/Retina display and 16gb of ram.

        • 1. Re: Can't use 3D in Photoshop CC
          SG... Adobe Employee

          Hi,

           

          Make sure your document is RGB color. You'll also need to make sure the GPU option is enabled for the document.

           

          GPU.png

          regards,

          steve

          2 people found this helpful
          • 2. Re: Can't use 3D in Photoshop CC
            devthegawd Level 1

            what if this did not work?

            • 3. Re: Can't use 3D in Photoshop CC
              davescm Adobe Community Professional

              Go to Help > System info and click copy. Then paste the info into this thread and we may be able to see what is preventing you accessing 3D

               

              Dave

              • 4. Re: Can't use 3D in Photoshop CC
                devthegawd Level 1

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                   Libraries  2.10.56 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_10_56/index.html”

                   New Document  2.0.1 - from the file “/Users/dev/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_0_1_001/fnft.html”

                   Start  2.0.1 - from the file “/Users/dev/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_0_1_044/index.html”

                   com.adobe.experimentation.extension  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html”

                   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

                   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

                   Device Preview  1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html”

                   com.adobe.preview.loader  1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html”

                   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

                 

                 

                Installed TWAIN devices: NONE

                • 5. Re: Can't use 3D in Photoshop CC
                  davescm Adobe Community Professional

                  Hi

                  3D is not working for you because you are not using a genuine copy of Photoshop. Adobe have never sold a Perpetual Licence for Photoshop CC.

                   

                  The hackers who crack these things often break functionality such as 3D and are also known for slipping other unwanted malware into the installation.

                  I cannot help you further.

                   

                  Dave

                  • 6. Re: Can't use 3D in Photoshop CC
                    Jonboy1949 Level 1

                    I am also having problems with the 3D functions not working, they are grayed out in Photoshop CC 2018 9subscription). I also have CC 2015 and CC2015.5 and all three the 3D options are grayed out and not working. The odd thing is I remember using the 3D functions sometime last year, I'm not a heavy user I only use the 3d function to extrude text, however, I have a project to do and none of the three photoshop applications will allow me to use the 3D options.

                     

                    System Info:

                     

                     

                    Adobe Photoshop Version: 19.1.2 20180302.r.277 2018/03/02: 1160083  x64

                    Number of Launches: 21

                    Operating System: Windows 7 64-bit

                    Version: 7 SP1 6.1.7601.24059

                    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

                    Physical processor count: 4

                    Logical processor count: 8

                    Processor speed: 3392 MHz

                    Built-in memory: 16366 MB

                    Free memory: 2 MB

                    Memory available to Photoshop: 14546 MB

                    Memory used by Photoshop: 75 %

                    Alias Layers: Disabled.

                    Modifier Palette: Disabled.

                    Highbeam: Enabled.

                    Image tile size: 1028K

                    Image cache levels: 6

                    Font Preview: Medium

                    TextComposer: Latin

                    Display: 1

                    Display Bounds: top=0, left=0, bottom=1050, right=1680

                    Display: 2

                    Display Bounds: top=0, left=1680, bottom=1050, right=3360

                    OpenGL Drawing: Enabled.

                    OpenGL Allow Old GPUs: Not Detected.

                    OpenGL Drawing Mode: Advanced

                    OpenGL Allow Normal Mode: True.

                    OpenGL Allow Advanced Mode: True.

                    AIFCoreInitialized=1

                    AIFOGLInitialized=1

                    OGLContextCreated=1

                    NumGLGPUs=1

                    NumCLGPUs=1

                    NumNativeGPUs=0

                    glgpu[0].GLVersion="4.1"

                    glgpu[0].IsIntegratedGLGPU=0

                    glgpu[0].GLMemoryMB=1024

                    glgpu[0].GLName="NVIDIA GeForce GTX 550 Ti"

                    glgpu[0].GLVendor="NVIDIA Corporation"

                    glgpu[0].GLVendorID=4318

                    glgpu[0].GLDriverVersion="23.21.13.9135"

                    glgpu[0].GLRectTextureSize=16384

                    glgpu[0].GLRenderer="GeForce GTX 550 Ti/PCIe/SSE2"

                    glgpu[0].GLRendererID=4676

                    glgpu[0].HasGLNPOTSupport=1

                    glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                    glgpu[0].GLDriverDate="20180323000000.000000-000"

                    glgpu[0].CanCompileProgramGLSL=1

                    glgpu[0].GLFrameBufferOK=1

                    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

                    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                    clgpu[0].CLPlatformVersion="1.2"

                    clgpu[0].CLDeviceVersion="1.1 CUDA"

                    clgpu[0].IsIntegratedCLGPU=0

                    clgpu[0].CLMemoryMB=1024

                    clgpu[0].CLName="GeForce GTX 550 Ti"

                    clgpu[0].CLVendor="NVIDIA Corporation"

                    clgpu[0].CLVendorID=4318

                    clgpu[0].CLDriverVersion="391.35"

                    clgpu[0].CLBandwidth=7.6905e+10

                    clgpu[0].CLCompute=209.245

                    License Type: Subscription

                    Serial number: 96040207515759976303

                    GUIDBucket:

                    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

                    Temporary file path: C:\Users\User\AppData\Local\Temp\

                    Photoshop scratch has async I/O enabled

                    Scratch volume(s):

                      L:\, 3.64T, 13.3G free

                      K:\, 931.5G, 528.8G free

                      J:\, 931.5G, 50.4G free

                    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

                    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

                     

                     

                    Installed components:

                       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                       ACE.dll   ACE 2017/11/22-18:28:12   79.589342   79.589342

                       AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

                       AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

                       AdobeOwl.dll   Adobe Owl   5.2.11  

                       AdobePDFL.dll   PDFL 2017/10/31-06:12:59   79.250229   79.250229

                       AdobePIP.dll   Adobe Product Improvement Program   7.4.1.109.46827  

                       AdobeSVGAGM.dll   AdobeSVGAGM   79.588619   79.588619

                       AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

                       AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

                       AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

                       adobe_caps.dll   Adobe CAPS   10,0,0,6  

                       AGM.dll   AGM 2017/11/22-18:28:12   79.589342   79.589342

                       ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

                       AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

                       amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

                       ARE.dll   ARE 2017/11/22-18:28:12   79.589342   79.589342

                       AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

                       AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

                       Bib.dll   BIB 2017/11/22-18:28:12   79.589342   79.589342

                       BIBUtils.dll   BIBUtils 2017/11/22-18:28:12   79.589342   79.589342

                       boost_date_time.dll   photoshopdva   11.1.0  

                       boost_filesystem.dll   photoshopdva   11.1.0  

                       boost_signals.dll   photoshopdva   11.1.0  

                       boost_system.dll   photoshopdva   11.1.0  

                       boost_threads.dll   photoshopdva   11.1.0  

                       cg.dll   NVIDIA Cg Runtime   3.0.00007  

                       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                       CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

                       CoolType.dll   CoolType 2017/11/22-18:28:12   79.589342   79.589342

                       CRClient.dll   Adobe Crash Reporter Client DLL   1.6.3.0  

                       dnssd.dll   Bonjour   3,0,0,2  

                       dvaaudiodevice.dll   photoshopdva   11.1.0  

                       dvacore.dll   photoshopdva   11.1.0  

                       dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

                       dvamarshal.dll   photoshopdva   11.1.0  

                       dvamediatypes.dll   photoshopdva   11.1.0  

                       dvametadata.dll   photoshopdva   11.1.0  

                       dvametadataapi.dll   photoshopdva   11.1.0  

                       dvametadataui.dll   photoshopdva   11.1.0  

                       dvaplayer.dll   photoshopdva   11.1.0  

                       dvatransport.dll   photoshopdva   11.1.0  

                       dvaui.dll   photoshopdva   11.1.0  

                       dvaunittesting.dll   photoshopdva   11.1.0  

                       dynamiclink.dll   photoshopdva   11.1.0  

                       ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1150526   81.1150526

                       icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                       icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                       icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                       igestep30.dll   IGES Reader   9.3.0.113  

                       imslib.dll   IMSLib DLL   10.0.0.22  

                       JP2KLib.dll   JP2KLib 2017/10/31-01:22:04   79.268591   79.268591

                       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

                       libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

                       LogSession.dll   LogSession   7.4.1.109.46827  

                       mediacoreif.dll   photoshopdva   11.1.0  

                       MPS.dll   MPS 2017/10/31-01:22:04   79.588396   79.588396

                       pdfsettings.dll   Adobe PDFSettings   1.04  

                       Photoshop.dll   Adobe Photoshop CC 2018   19.1.2  

                       Plugin.dll   Adobe Photoshop CC 2018   19.1.2  

                       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.5.0  

                       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.5.0.87  

                       PSArt.dll   Adobe Photoshop CC 2018   19.1.2  

                       PSCloud.dll                                                   1.0.0.1  

                       PSViews.dll   Adobe Photoshop CC 2018   19.1.2  

                       SCCore.dll   ScCore 2017/08/31-12:13:14   81.1150526   81.1150526

                       SVGRE.dll   SVGRE   79.586793   79.586793

                       svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

                       tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

                       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

                       TfFontMgr.dll   FontMgr   9.3.0.113  

                       TfKernel.dll   Kernel   9.3.0.113  

                       TFKGEOM.dll   Kernel Geom   9.3.0.113  

                       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                       updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

                       VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

                       VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

                       WinRTSupport.dll   Adobe Photoshop Windows RT Support   19.0.0.0  

                       WRServices.dll   WRServices Thu June 21 2017 12:26:24   Build 0.22473   0.22473

                       wu3d.dll   U3D Writer   9.3.0.113  

                     

                     

                     

                     

                    Required plug-ins:

                     

                     

                       3D Studio 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       Accented Edges 19.1.2 - from the file “Filter Gallery.8bf”

                       Adaptive Wide Angle 19.1.2 - from the file “Adaptive Wide Angle.8bf”

                       Angled Strokes 19.1.2 - from the file “Filter Gallery.8bf”

                       Average 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Average.8bf”

                       Bas Relief 19.1.2 - from the file “Filter Gallery.8bf”

                       BMP 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Camera Raw 10.2 - from the file “Camera Raw.8bi”

                       Camera Raw Filter 10.2 - from the file “Camera Raw.8bi”

                       Chalk && Charcoal 19.1.2 - from the file “Filter Gallery.8bf”

                       Charcoal 19.1.2 - from the file “Filter Gallery.8bf”

                       Chrome 19.1.2 - from the file “Filter Gallery.8bf”

                       Cineon 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Cineon.8bi”

                       Clouds 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Clouds.8bf”

                       Collada 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       Color Halftone 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Colored Pencil 19.1.2 - from the file “Filter Gallery.8bf”

                       CompuServe GIF 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Conté Crayon 19.1.2 - from the file “Filter Gallery.8bf”

                       Craquelure 19.1.2 - from the file “Filter Gallery.8bf”

                       Crop and Straighten Photos 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “CropPhotosAuto.8li”

                       Crop and Straighten Photos Filter 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Crosshatch 19.1.2 - from the file “Filter Gallery.8bf”

                       Crystallize 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Cutout 19.1.2 - from the file “Filter Gallery.8bf”

                       Dark Strokes 19.1.2 - from the file “Filter Gallery.8bf”

                       De-Interlace 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Dicom 19.1.2 - from the file “Dicom.8bi”

                       Difference Clouds 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Clouds.8bf”

                       Diffuse Glow 19.1.2 - from the file “Filter Gallery.8bf”

                       Displace 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Dry Brush 19.1.2 - from the file “Filter Gallery.8bf”

                       Eazel Acquire 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “EazelAcquire.8ba”

                       Entropy 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       Export Color Lookup Tables 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Export3DLUT.8be”

                       Extrude 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       FastCore Routines 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “FastCore.8bx”

                       Fibers 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Film Grain 19.1.2 - from the file “Filter Gallery.8bf”

                       Filter Gallery 19.1.2 - from the file “Filter Gallery.8bf”

                       Flash 3D 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       Fresco 19.1.2 - from the file “Filter Gallery.8bf”

                       Glass 19.1.2 - from the file “Filter Gallery.8bf”

                       Glowing Edges 19.1.2 - from the file “Filter Gallery.8bf”

                       Google Earth 4 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       Grain 19.1.2 - from the file “Filter Gallery.8bf”

                       Graphic Pen 19.1.2 - from the file “Filter Gallery.8bf”

                       Halftone Pattern 19.1.2 - from the file “Filter Gallery.8bf”

                       Halide Bottlenecks 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “HalideBottlenecks.8bx”

                       HDRMergeUI 19.1.2 - from the file “HDRMergeUI.8bf”

                       HSB/HSL 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       IFF Format 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       IGES 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       Ink Outlines 19.1.2 - from the file “Filter Gallery.8bf”

                       JPEG 2000 19.1.2 - from the file “JPEG2000.8bi”

                       Kurtosis 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       Lens Blur 19.1.2 - from the file “Lens Blur.8bf”

                       Lens Correction 19.1.2 - from the file “Lens Correction.8bf”

                       Lens Flare 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Liquify 19.1.2 - from the file “Liquify.8bf”

                       Matlab Operation 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “ChannelPort.8bf”

                       Maximum 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       Mean 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       Measurement Core 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “MeasurementCore.8me”

                       Median 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       Mezzotint 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Minimum 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       MMXCore Routines 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “MMXCore.8bx”

                       Mosaic Tiles 19.1.2 - from the file “Filter Gallery.8bf”

                       Multiprocessor Support 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “MultiProcessor Support.8bx”

                       Neon Glow 19.1.2 - from the file “Filter Gallery.8bf”

                       Note Paper 19.1.2 - from the file “Filter Gallery.8bf”

                       NTSC Colors 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “NTSC Colors.8bf”

                       Ocean Ripple 19.1.2 - from the file “Filter Gallery.8bf”

                       ON1 Develop 2017 11.6.0 - from the file “PerfectEnhanceProxy.8li”

                       ON1 Develop 2017 11.6.0 - from the file “PerfectEnhanceProxy.8li”

                       ON1 Develop 2017 Filter 11.6.0 - from the file “PerfectEnhanceProxy.8li”

                       ON1 Develop 2018 12.1.1.0 - from the file “PerfectEnhanceProxy.8li”

                       ON1 Develop 2018 12.1.1.0 - from the file “PerfectEnhanceProxy.8li”

                       ON1 Develop 2018 Filter 12.1.1.0 - from the file “PerfectEnhanceProxy.8li”

                       ON1 Effects 10 10.5.1 - from the file “PerfectEffects.8li”

                       ON1 Effects 10 10.5.1 - from the file “PerfectEffects.8li”

                       ON1 Effects 10 Filter 10.5.1 - from the file “PerfectEffects.8li”

                       ON1 Effects 2017 11.6.0 - from the file “PerfectEffects.8li”

                       ON1 Effects 2017 11.6.0 - from the file “PerfectEffects.8li”

                       ON1 Effects 2017 Filter 11.6.0 - from the file “PerfectEffects.8li”

                       ON1 Effects 2018 12.1.1.0 - from the file “PerfectEffects.8li”

                       ON1 Effects 2018 12.1.1.0 - from the file “PerfectEffects.8li”

                       ON1 Effects 2018 Filter 12.1.1.0 - from the file “PerfectEffects.8li”

                       ON1 Enhance 10 10.5.1 - from the file “PerfectEnhanceProxy.8li”

                       ON1 Enhance 10 10.5.1 - from the file “PerfectEnhanceProxy.8li”

                       ON1 Enhance 10 Filter 10.5.1 - from the file “PerfectEnhanceProxy.8li”

                       ON1 Portrait 10 10.5.1 - from the file “PerfectPortraitProxy.8li”

                       ON1 Portrait 10 10.5.1 - from the file “PerfectPortraitProxy.8li”

                       ON1 Portrait 10 Filter 10.5.1 - from the file “PerfectPortraitProxy.8li”

                       ON1 Resize 10 10.5.1 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 10 Engine Automation 10.5.1 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 10 Engine Filter 10.5.1 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 10 Filter 10.5.1 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 2017 11.6.0 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 2017 Engine Automation 11.6.0 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 2017 Engine Filter 11.6.0 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 2017 Filter 11.6.0 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 2018 12.1.1.0 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 2018 Engine Automation 12.1.1.0 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 2018 Engine Filter 12.1.1.0 - from the file “PerfectResizeProxy.8li”

                       ON1 Resize 2018 Filter 12.1.1.0 - from the file “PerfectResizeProxy.8li”

                       OpenEXR 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Paint Daubs 19.1.2 - from the file “Filter Gallery.8bf”

                       Palette Knife 19.1.2 - from the file “Filter Gallery.8bf”

                       Patchwork 19.1.2 - from the file “Filter Gallery.8bf”

                       Paths to Illustrator 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       PCX 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “PCX.8bi”

                       Photocopy 19.1.2 - from the file “Filter Gallery.8bf”

                       Photoshop 3D Engine 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Photoshop3DEngine.8bi”

                       Photoshop Touch 19.0 - from the file “PSDX.8bi”

                       Picture Package Filter 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “ChannelPort.8bf”

                       Pinch 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Pixar 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Pixar.8bi”

                       Plaster 19.1.2 - from the file “Filter Gallery.8bf”

                       Plastic Wrap 19.1.2 - from the file “Filter Gallery.8bf”

                       PLY 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       Pointillize 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Polar Coordinates 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Portable Bit Map 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “PBM.8bi”

                       Poster Edges 19.1.2 - from the file “Filter Gallery.8bf”

                       PRC 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       Radial Blur 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Radiance 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Radiance.8bi”

                       Range 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       Render Color Lookup Grid 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Export3DLUT.8be”

                       Reticulation 19.1.2 - from the file “Filter Gallery.8bf”

                       Ripple 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Rough Pastels 19.1.2 - from the file “Filter Gallery.8bf”

                       Save for Web 19.1.2 - from the file “Save for Web.8be”

                       ScriptingSupport 19.1.2 - from the file “ScriptingSupport.8li”

                       Shake Reduction 19.1.2 - from the file “Shake Reduction.8bf”

                       Shear 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Skewness 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       Smart Blur 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Smudge Stick 19.1.2 - from the file “Filter Gallery.8bf”

                       Solarize 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “Solarize.8bf”

                       Spaces 19.1.2 - from the file “Spaces.8li”

                       Spatter 19.1.2 - from the file “Filter Gallery.8bf”

                       Spherize 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Sponge 19.1.2 - from the file “Filter Gallery.8bf”

                       Sprayed Strokes 19.1.2 - from the file “Filter Gallery.8bf”

                       Stained Glass 19.1.2 - from the file “Filter Gallery.8bf”

                       Stamp 19.1.2 - from the file “Filter Gallery.8bf”

                       Standard Deviation 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       STL 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       Sumi-e 19.1.2 - from the file “Filter Gallery.8bf”

                       Summation 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       Targa 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Texturizer 19.1.2 - from the file “Filter Gallery.8bf”

                       Tiles 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Torn Edges 19.1.2 - from the file “Filter Gallery.8bf”

                       Twirl 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       U3D 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       Underpainting 19.1.2 - from the file “Filter Gallery.8bf”

                       Vanishing Point 19.1.2 - from the file “VanishingPoint.8bf”

                       Variance 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “statistics.8ba”

                       Virtual Reality Modeling Language | VRML 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       VueScan 1.0.00 - from the file “VueScan.8ba”

                       Water Paper 19.1.2 - from the file “Filter Gallery.8bf”

                       Watercolor 19.1.2 - from the file “Filter Gallery.8bf”

                       Wave 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Wavefront|OBJ 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “U3D.8bi”

                       WIA Support 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “WIASupport.8li”

                       Wind 19.1.2 - from the file “Standard MultiPlugin.8bf”

                       Wireless Bitmap 19.1.2 (20180302.r.277 2018/03/02: 1160083) - from the file “WBMP.8bi”

                       ZigZag 19.1.2 - from the file “Standard MultiPlugin.8bf”

                     

                     

                    Optional and third party plug-ins: NONE

                     

                     

                     

                     

                    Duplicate and Disabled plug-ins: NONE

                     

                     

                     

                     

                    Plug-ins that failed to load: NONE

                     

                     

                    Extensions:

                     

                     

                       com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

                       com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

                       Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

                       New Document  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”

                       Start  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”

                       Pexels  1.0.0 - from the file “C:\Users\User\AppData\Roaming\Adobe\CEP\extensions\com.pexels\index.html”

                       ON1  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html”

                       Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

                       Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                       Adobe Paper Texture Pro  3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”

                       Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                     

                     

                    Installed TWAIN devices: NONE

                     

                     

                    Thanks for the help, getting to the bottom of this and why the 3D is grayed out?

                    • 7. Re: Can't use 3D in Photoshop CC
                      DaveMez Level 1

                      I am also having problems, cannot edit a PS 3D file I made a little while back.  Need a solution, fast!   Also the graphics processor options in preferences is grayed out as well!  says 'unable to detect information'

                       

                      ..OK, I FOUND THE SOLUTION FOR ME.

                       

                      1. Check system preferences, CUDA driver needed an update.

                       

                      2. Enable OpenGL under performance settings in Ps.

                       

                      3. Adjust available RAM as needed under 3D preferences in Ps.

                       

                      I am now able to update the Illustration.

                       

                       

                      From a user perspective, it would be great if Ps would put up an error stating that OpenGL is not available when trying to edit existing or create new 3D.

                       

                       

                      Thanks!

                      1 person found this helpful
                      • 8. Re: Can't use 3D in Photoshop CC
                        davescm Adobe Community Professional

                        Jonboy,

                        Your system info look Ok. Is your document in RGB mode? It needs to be for 3D.

                        Dave

                        1 person found this helpful