What are the file’s specifics (dimensions, bit depth, color mode, …)?
about all pictures
just open photoshop and you're off function.
650 x 435 px 72 dpi
The file’s dimensions seem OK.
Does Save fr Web work for a newly created file?
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by pressing command-alt-shift/ctrl-alt-shift while starting Photoshop until the appropriate dialog appears after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)
save for web does not work with Newly created files and old
I do not understand I'm doing wrong
There are only a few reasons it could be disabled: the plugin is missing, the image mode or depth is wrong, or the document is too large.
Whats the max size of the document?
I'm having the same problem, including with large files that I had no trouble saving for web before the release of CC 2014. Just tried with an image that's 308x224 pixels, 300 ppi, RBG color mode. The option is still greyed out.
If a plugin is missing, how would I find that out and restore it?
I get this when Mode is 32 bit color
…Just tried with an image that's 308x224 pixels, 300 ppi, RBG color mode…
Hmm… what possible use can anyone have for such a tiny image at 300 ppi? Postage stamp. maybe?
In any event, have you tried nuking Photoshop prefs?
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by manually deleting the Adobe Photoshop CS6 Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
NEW Video! Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here:
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.
…If a plugin is missing, how would I find that out and restore it?
if its the Save For Web plugin, you'll have to reinstall CC.
All Adobe plug-ins are hidden where you can't mess with them.