1 Reply Latest reply on Oct 11, 2013 8:02 AM by Kevin-Monahan

    Adobe Premiere Pro CC PC to Mac

    NSTMOO

      Hi everyone I need some help please.

       

      Our company out-sources the editing to oversea so this is what we did.

       

      1. Compress 1920 x 1080 files using "Mac Compressor" to very small file to the below

       

      8J8A3914-Small.mov

      428 x 240

      00:00:18:05, 23.976 fps

      48000 Hz - Compressed - Stereo

       

      2. They edit it and send project file back.

       

      3. When I reopen the project file I am having problem relinking the media file to the original footage. I get the following error message

       

      "File format not supported."

       

      Anyone have any ideas or suggestions how to fix this?