Hi everyone I need some help please.
Our company out-sources the editing to oversea so this is what we did.
1. Compress 1920 x 1080 files using "Mac Compressor" to very small file to the below
428 x 240
00:00:18:05, 23.976 fps
48000 Hz - Compressed - Stereo
2. They edit it and send project file back.
3. When I reopen the project file I am having problem relinking the media file to the original footage. I get the following error message
"File format not supported."
Anyone have any ideas or suggestions how to fix this?
Here are the supported file formats for Premiere Pro: http://helpx.adobe.com/premiere-pro/using/transferring-importing-files.html#Supported%20fi le%20formats
Which format are you actually using?