7 Replies Latest reply: Sep 11, 2014 9:05 AM by BillFAA

Passed/Completed option selection missing for SCORM2004

BubbaRB Oct 11, 2013 2:30 PM

I am having problem with my course being marked by my LMS as completed even after the student completes the course and gets a passing grade on the test. My LMS is SuccessFactors (formerly Plateau) and their tech support says that the completion status must be "Passed" and not "Completed".

I am using Captivate 7 and have found that if I publish to SCORM 1.2, I have the option to select a status of either Completed or Passed.

But if I select SCORM 2004, the option to select the Lesson_Status is not there.

After looking through the JavaScript which is produced by publishing to SCORM 2004, it appears to be setting the Lesson_status value to "completed" instead of "passed".

I am trying to use SCORM 2004 ver 2 because my students will be using devices which run Adobe Flash, but also IOS devices (like the iPad).

This is our first online course and it needs to be in Production by next week.

I even tried following the very nice SuccessFactors setup instructions given by Eric Nolian over at:

http://community.articulate.com/forums/p/13578/112302.aspx

Can anyone give me any idea about how to make this Captivate 7 course work on SuccessFactors? Are there ways to "fat-finger" the Javascript to make it say "Passed" instead of "Completed"?

It not, can anyone tell me if using SCORM 1.2 and HTML5 will work on both Flash-based devices and IOS devices?

Thank you for your time.

Randy

1. Re: Passed/Completed option selection missing for SCORM2004

BubbaRB Oct 11, 2013 5:14 PM (in response to BubbaRB)

An update:

I re-published the course as SCORM 1.2 with HTML5. I also made sure that I used the Passed/Failed option on the SCORM 1.2 quiz preference screen.

After re-loading the course onto SuccessFactors, the course is now successfully displaying that it has been completed after someone going through the course. I went through the first half of the course on a PC with Flash and the 2nd half using an iPad.

I know that whole books and websites have been written about the difference between SCORM 1.2 and SCORM 2004 (aka SCORM 1.3), but are there any good web pages which state in layman's terms what we might be missing if we stay at SCORM 1.2?

Also is there a good (free) way to check out a SCORM 2004 ver. 2 course to see if it formatted correctly using Captivate 7?

I know that Captivate 7 is relatively new, but is anyone else using it to create SCORM 2004 version 2 format online courses and using these courses on an LMS?

Thanks
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2. Re: Passed/Completed option selection missing for SCORM2004

RodWard Oct 11, 2013 7:13 PM (in response to BubbaRB)

If SCORM 1.2 is working fine for you then go for it. SCORM 2004 introduced some new features such as sequencing that allowed you to specify the order that modules must be completed in, but most people don't need this. SCORM 1.2 only had one variable to track either completion or pass/fail, whereas SCORM 2004 has separate variables to track both of these. So in SCORM 2004 you can better track if a user completed a course (got to the end) but didn't pass, etc.

I've used both SCORM 1.2 and 2004 on LMSs for several different clients. Which one you use is more to do with the capabilities of the LMS. Not all LMSs support the later SCORM versions. Almost all will do SCORM 1.2.
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3. Re: Passed/Completed option selection missing for SCORM2004

BubbaRB Oct 13, 2013 9:03 AM (in response to RodWard)

Thanks RodWard. That was one of the answers that I was hoping for.

After some more testing I have found out the following about SuccessFactors, Captivate 7, SCORM 2004 & SuccessFactors iContent (they host the courses).

Since I only have Captivate 7, that was the only version I was able to test with.

When I try publishing to SCORM 2004 version 2, a student can complete the course, but SuccessFactors never registers that the course was completed. Also when you publish to 2004 version 2 and include HTML5, the students can go through the course in both FLASH (ie: PC's) and on an IOS device. But the outcome is the same as far as SuccessFactors is concerned (ie: not recognizing that the student completed the course).

But when I try publishing to SCORM 2004 version 4, SuccessFactors removes the option to set up the course for Mobile (they gray-out the checkbox for mobile access and gray-out the line where you would put in the address of the mobile URL). When I tried the course on an iPad, it showed that the course was assigned but it never allowed me to kick off the course.

But the strangest thing was when I tried taking the version 4 course on the PC, instead of opening up a browser window to take the course, it sent me a Java jar file (signed by SuccessFactors) and asked me if I wanted to accept the file and give it full access to my system (at which point I canceled out). Needless to say we are not going to use 2004 version 4.

It would be nice to take advantage of some of the advanced features of using SCORM 2004, but the main thing is that I have to have this system up and running this week. Therefore SCORM 1.2 it is.

Thank you again for your help.

I would really like to hear from any other SuccessFactors LMS customers to see if they have been able to get SCORM 2004 (any version) to work with their courses and to find out which version of Captivate they were using.
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4. Re: Passed/Completed option selection missing for SCORM2004

BillFAA Sep 9, 2014 9:52 AM (in response to BubbaRB)

I am having a similiar problem with Plateau LMS. I am using SCORM 1.2. I am getting a passed status on my course, but it is showing as incomplete. I also have gotten a fail status, and the LMS shows a complete status (different preference settings). I need to have the user either pass or fail showing complete for pass and incomplete for failed.

Can anyone help. I have been working on this for over a month.

Using Captivate version 7.
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5. Re: Passed/Completed option selection missing for SCORM2004

RodWard Sep 9, 2014 10:03 PM (in response to BillFAA)

What does your content do when uploaded to SCORM Cloud? Does it report and score correctly there?

If so, go back to your LMS vendor and ask them why their LMS doesn't report SCORM courses the same way.
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6. Re: Passed/Completed option selection missing for SCORM2004

BillFAA Sep 10, 2014 10:48 AM (in response to RodWard)

Since my original post, I review information on Adobe's site. I have created a new version of the course and tested on SCORM Cloud. I was able to correctly get a pass with complete, and a fail with incomplete. I am waiting on test results on our LMS system (Plateau).
Hopefully I will be able to post them later today
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7. Re: Re: Passed/Completed option selection missing for SCORM2004

BillFAA Sep 11, 2014 9:05 AM (in response to BillFAA)

Success!!! I can now create course in Captivate 7 with final exam and have it correctly communicate with our Plateau LMS server. I wish to thank Ron Ward becuase most of the posts that help came from his InfoSemenatic web site (http://www.infosemantics.com.au/adobe-captivate-learning-management-system-lms-guide/plate au)

The key changes were to the following:

1. Utilties.js file:
Replace the code for the DoDPExit() function with the following code:

function DoCPExit()
{
        Finish();
        var win=window.open("","_top","","true");
        win.opener = true;
        win.close();
}

This change allow the exit command to work correct. Add a button labeled "Exit" to your final page and set the "on success" action to exit. This allows the user to exit the course correctly.

2. Add the mastery score of 70% to the imsmanifest.xml file after the end title tag:

         <adlcp:masteryscore>70</adlcp:masteryscore>

3. Below are the print screens of my preferences

@

I recommend using the cloud.scorm.com site for testing your project.
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