Recently installed Captivate 3 and it worked fine for several
days. Then it stopped letting me select the mode for recording.
When I start a new project, I can select the screen size, but when
the window with the recording options is displayed, the Recording
Modes are dimmed. I can select whether I want Manual Mode or Full
Motion Recording, but that is it. Demonstration Mode is checked and
I cannot uncheck it. I've uninstalled and reinstalled Captivate but
to no effect.
Has anybody had this problem and fixed it? Any idea where to
look to correct it?
I have submitted the problem to Adobe, but am hoping to get a
more immediate response.
One thing you might wish to try is to reset the Captivate
settings file. To do this, close Captivate and open Windows
Explorer. Navigate to the following location: (Assuming Captivate 3
and a default installation)
C:\Documents and Settings\
UserName\Application Data\Adobe\Adobe Captivate
In this location you should find a file named
captivate_v30.dat. Delete this file and restart Captivate.
(If you aren't comfortable deleting the file, simply rename it so
Captivate can't see it) Captivate should then rebuild a fresh
version of the file.
Give that a go and let us know how you fare... Rick