Nobody here is going to be able to help with this.
But...in the past I've had success with an online chat. Explain the
situation and they should be able to get things straightened out.
I'm sorry to have posted in an inappropriate forum.
I did not have your experience of an online chat being helpful, I did find
one member of the adobe forum who was willing to help, but I could not find
the logs he wanted me to send, and then he went on vacation. All other
adobe support contacts were not knowlegeable, negative, and threatening.
And these other support contacts were from call centers outside the US. I
have had several very bad experiences with the regular adobe tech support
Thank you for gently telling me that your forum was not an appropriate
place to post.
I didn't say it was inappropriate. I said nobody here could help.
If you can get a subscription or an activation to work you must deal
directly with Adobe.
If you're still having issues, call Adobe and insist on speaking to
someone who can and will help. If you get no results get names and case
numbers and come back and let us know.
I have two subscriptions that I use on three machines. My first subscription won't allow me to redownload my CS6 applications, which I need to continue my work. How can I redownload them and get them to activate on my first subscription?
If there is no easy way to get this to work, how do I go about canceling or suspending my subscription since the reason for getting the extra working seat is now gone, due to losing the ability to use the product in a timely manner?
I should mention that the uninstallers won't work, downloading the creative cloud app again does not work, all the advice I have gotten to date has not allowed me to alter the state of the remaining software that I copied off the damaged drive onto another working drive. Since I can't get the uninstallers to work, I have not been able to remove the apps that are there, and I can't just zero out the drive, I have other things there that need to stay.
thanks in advance
Here are the links to download CS6 applications.
Don't try coping application files from failed hard drives. Reinstall them on a clean OS install.
You really should be creating a disk image (backup) of your boot partition or keep a backup clone of your boot partition to avoid this kind of problem.