4 Replies Latest reply on Oct 12, 2013 9:52 AM by A.T. Romano

    [Help] Freezes PC during start up


      I had been happily using Premier Elements 11 for a few months, but lately I've been getting a message upon attempting to start a new project or open an existing project.



      "We have detected an incompatible display driver. To get a better and faster playback playback performance, please update your display driver.


      Display driver details: ATI Technologies Inc - AMD Radeon HD 6290 Graphics 3.0.11399 Compatibility Profile Context"



      After this message comes up, by computer freezes entirely, and I need to turn it off at the power button.


      It was working fine with my laptop (Windows 7) before and I've not changed anything, so I'm more than a bit confused.


      Could somebody please suggest a way around this? I don't know much about drivers, will this cost me extra?