15 Replies Latest reply on Oct 24, 2013 12:03 AM by joerg eberhardt

    Delete inappropriate tutorial

    2drummers

      I just purchased a Samsung Galaxy Note 10.1 and there are inappropriate images in the Adobe Photoshop Touch tutorial.  How do I delete the tutorial from my tablet?

        • 1. Re: Delete inappropriate tutorial
          joerg eberhardt Employee Moderator

          Sorry, you cannot delete the tutorials.

          Please could you name the inappropriate images?

          Thanks!

          • 2. Re: Delete inappropriate tutorial
            jwmmakerofmusic

            Perhaps the OP refers to the "Clean Up Background" tutorial?  I don't see anything wrong with it myself, because I'm a fella, but you can't deny the woman's, er, "jumblies" are practically spilling out of her bikini top.  I can appreciate what the OP means since he or she is probably a parent and doesn't think such imagery is appropriate for his or her child to be exposed to.

            • 3. Re: Delete inappropriate tutorial
              2drummers Level 1

              No, I cannot name the image.  I don't know the names of the images in YOUR tutorial.  However, it seems another poster here was smart enough to figure it out.

               

              I happen to be a man myself.  And maybe I don't want my kids to see this image, but more than that, I don't want to see it myself.  I don't think it takes a rocket scientist to figure out that this image could offend a lage number of people, regardless of gender.  It was not a wise move to use an image such as that in your tutorial.

               

              Since you say I cannot delete the tutorial, would you please instruct me on how to remove your software from my device.

               

              Thank you,

              MW

              • 4. Re: Delete inappropriate tutorial
                joerg eberhardt Employee Moderator

                Truly sorry - we will consider the images of the tutorials!

                Thanks!

                 

                To un-install PSTouch please do the following:

                - Tap Applications

                - Scroll to and tap Settings

                - Scroll to and tap Applications

                - Tap PSTouch

                - Tap Uninstall

                - Tap OK

                - Tap OK

                1 person found this helpful
                • 5. Re: Delete inappropriate tutorial
                  2drummers Level 1

                  That doesn't work.  There is no "Uninstall" button, only a "Force Stop" and a "Disable" button.

                  • 6. Re: Delete inappropriate tutorial
                    jwmmakerofmusic Level 1

                    It's not that difficult really.

                     

                    http://www.youtube.com/watch?v=DLtM8xO2WD0

                     

                    That should show you what Joerg meant.

                    • 7. Re: Delete inappropriate tutorial
                      joerg eberhardt Employee Moderator

                      Please in this case choose the Disable button.

                      Thanks!

                      • 8. Re: Delete inappropriate tutorial
                        2drummers Level 1

                        The referenced video was for apple.  I have an Android device.  As I said, There is no option to delete, only disable.

                         

                        I do not want to disable this app, I want it off my device.  You have installed pornography on my device, and I want it gone.  Please tell me how to erase the files and completely, permanently remove this from my device.

                        • 9. Re: Delete inappropriate tutorial
                          2drummers Level 1

                          I come here looking for help, and you keep posting videos that are not helpful, and then insult me on top of it. You may not think it is not pornography, and you have the right to that opinion, I am not judging you for that.  But I happen to think that it is pornography, I have the right to that opinion, and you ARE judging me for that.

                           

                          So who is the troll?

                           

                          The conversation is between Joerg Eberhardt and I.  If you find my sensitivities so offensive, perhaps you should remove yourself from the conversation.  You are not adding anything useful anyway.

                           

                          And nice try on the Lady Gaga video, I didn't fall for it, saw the title before the video opened.

                          • 10. Re: Delete inappropriate tutorial
                            jwmmakerofmusic Level 1

                            Dude, I admit, I was trying to ruffle your feathers with the first video, but the second video CLEARLY shows how to uninstall an app on an Android system.  Perhaps you didn't view the latter because of my prank.  I advise you view the latter to delete the app and move on.

                             

                            That said, Joerg apologised, said they'll be more conscious of what they put into their tutorials, and tried to help you figure out how to uninstall the app.  I tried to help you too before today.  You're clearly not intereted in being helped but rather only to air your grievances.

                            • 11. Re: Delete inappropriate tutorial
                              2drummers Level 1

                              I am very interested in being helped, I have much better things to do with my time than to just gripe on the internet, believe me.  This is important to me and I just want it off my device. 

                               

                              I did watch the second video.  This method will remove the app's shortcut from the home screen, but will not remove the app from the device. I tried several times.

                               

                              Listen, If Barak Obama had a Ronald Reagan tribute video on his tablet, he would want it OFF.  If Ted Cruz had a Fidel Castro tribute on his tablet, he would want it OFF.  If Mitt Romney had a satanic video on his tablet, he would want it OFF.  I hope you understand, this may not seem like a big deal to you, but I want it OFF.

                               

                              There is no option for Uninstall, only Disable, and I want it gone.  If you are truly trying to be helpful then I appreciate that, but nothing is working.

                              • 12. Re: Delete inappropriate tutorial
                                jwmmakerofmusic Level 1

                                I found a different way that might be the solution to the problem.  Did you actually install PS Touch on your Galaxy?  If you installed it, you can delete it (which is what I think you want).

                                 

                                http://google.about.com/od/socialtoolsfromgoogle/tp/How-Do-I-Delete-Applications-From-My-A ndroid-Device.htm

                                • 13. Re: Delete inappropriate tutorial
                                  2drummers Level 1

                                  No, I didn't install it.  You see, that's what I'm upset about.  It came with the device.  Yes, deleting it is what I want, but there seems to be no option for doing that.  I read your link, and that is what I keep trying, but the option says Disable.  There is no option for uninstall.

                                   

                                  Whenever I buy a new computer, the first thing I do is a search for *.bmp, *.jpg, *.png, etc.  I then delete anything I find objectionable.  Not a peep to the outside world, you folks can go on about your business, I will just make this device fit my lifestyle thank you.  But this device won't seem to let me do that.

                                   

                                  I'm off to bed, back to work tomorrow.  Will check back here in three days to see if there is a workable solution.

                                  • 14. Re: Delete inappropriate tutorial
                                    joerg eberhardt Employee Moderator

                                    I am afraid, you have to contact Samsung here.

                                    Else you may want to install a new ROM onto your device which does not include the Samsung pre-installed software package.