1 Reply Latest reply on Oct 12, 2013 11:54 PM by pwillener

    I downloaded the latest version of flash player, not working?

    KittyChan

      I just got my computer back from being fixed and I'm redownloading everything I need.

      I have a Mac OS X Version 10.7.5 and i downloaded the latest version of flash player for it. It appears to be installed because there's a window opens up saying "Thank you, enjoy flash player." or something like that after I have downloaded the flash player.

       

      I've tried several times and I STILL can't watch videos or do things that require flash player.

      I went to my system preferences, clicked on Flash Player and went to the advanced bar, and it says "Plug-in version 11.9.900.117 is installed."

       

      However, when i go to this page: http://helpx.adobe.com/flash-player.html

       

      And I click the "Check Now" button to see if flash player has been installed onto my computer, it says:

      "Sorry, Flash Player is either not installed or not enabled.

      Please go to step 2."

       

      And so I did and downloaded it AGAIN. I only saw the same thing after i reloaded the page and tried again.

      I do not have an anti-virus program, so it can't be that.

       

      Is the flash player enabled?

       

      How do I check if it's enabled/enable it?