1 Reply Latest reply on Oct 13, 2013 11:35 AM by A.T. Romano

    Why cant I install prem elements 10 on my mac book pro?

    alexwalker2

      I have inserted the correct disc which is disc 3 0f 5 (for macs) and gone through the installation details such as the correct serial code and location. Now at about 50% of the installation I get an error message that appears in the installstion box. I'm not sure what any of it means but It just wont let me install it. I have installed photoshop elements 10 already. I am using the mac book pro 13inch model. The error code i am getting is error code 7.

       

      This is what I am a getting in the installation box:

       

      Exit Code: 7

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 8 error(s), 7 warning(s)

       

       

      WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.

      WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.

      ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------

      ERROR: DW006: Apple Package failed to install successfully.

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

       

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Smartsound3: Install failed

      ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed

      ERROR: DW050:  - Smartsound1: Install failed

      ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure

      ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed

      ERROR: DW050:  - Smartsound2: Install failed

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