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The label seems to be in that symbol, so all you need is sym.play('startNumber');
You code is to play a label on the same timeline.
See my blog on edgehero.com
no. You are looking at another label "oneStart".
The label I want to play is "startNumber" and that is in the main timeline.
Do you have a stop on that label?
Move your label a little to the right so it is not with the stop and see if it works.