What are you trying to output and what steps are you taking to do it?
Have you ensured that you're logged in within the programs?
Please include in your reply to SG.
I am assuming that you have Premiere Elements 12 Windows and are in its Elements Organizer 12/Edit Menu/Preferences/Sharing and have set the Email Client = Adobe Email Service.
Have you checked your "Junk Mail" box for the email from Adobe with the code?