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~~~~~~~~~~~~~~~Mic Works EVERYWHERE BUT Captivate~~~~~~~~~~

New Here ,
Jan 03, 2008 Jan 03, 2008

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My USB Plantronics Headset/Microphone combination works just fine for all applications EXCEPT for captivate.

I can hear the clicks, the record buttons, the stops, etc. just fine.
However when I go to the configure/test audio level screen, it never picks up my voice (no, the mute button is not on).
I use a server daily where I talk over the internet with the same headset/microphone and everything/everyone can hear me just fine. So it appears that I am missing a setting or setup within Captivate to have it recognize the microphone..........any suggestions?
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Recording

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LEGEND ,
Jan 03, 2008 Jan 03, 2008

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Hi DaBulldog and welcome to our community

Which version of Captivate are you using? If it's version 2, you may wish to try what is outlined in the following link:

Click here

Cheers... Rick

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New Here ,
Jan 03, 2008 Jan 03, 2008

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LATEST
Two things:

1. That patch is cure all!!!!

2. Thanks for such a fast response!!!!! Many thanks!

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