3 Replies Latest reply on Oct 14, 2013 3:00 PM by Chris Cox

Canvas blacking out when working with layers or shapes

profiler_mar Oct 14, 2013 2:28 PM

Whenever I create a shape on my canvas, or I use a shape as a clipping mask, the entire canvas blacks out and I can't see anything until I click off to the side, in the workspace, so none of my layers are selected. This has happened when I have dropped items onto my canvas and am moving them around, as well.

it will flicker back and forth between showing me the actual image and just being black.

I have no idea what is causing this or how to fix it.

1. Re: Canvas blacking out when working with layers or shapes

Curt Y Oct 14, 2013 2:34 PM (in response to profiler_mar)

If Win8 known MS problem. Set GPU to basic in preferences..
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2. Re: Canvas blacking out when working with layers or shapes

profiler_mar Oct 14, 2013 2:56 PM (in response to Curt Y)

Thank you!!! That was the issue. For those looking in the future who need the steps:

In Photoshop,click on Edit>Preference >Performance
On the right side you will see an option of graphics processor settings. Click on advance settings and if the drawing mode is advanced, change it to basic and click Ok.

Then close and re-launch the program.
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3. Re: Canvas blacking out when working with layers or shapes

Chris Cox Oct 14, 2013 3:00 PM (in response to profiler_mar)

Also, updating your video card driver from the GPU maker's website should also work around the Win8 bug.
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