7 Replies Latest reply on Oct 16, 2013 7:54 AM by BobLevine

    Can't update InDesign CC from 9.0 to 9.1

    Isabel Work Level 1

      I've tried re-installing InDesign CC several times, but I can't update 9.0 to 9.1. My problem is that the option to update does not appear. I've tried going through the Help > Updates panel in InDesign as well as the Creative Cloud app. Both say the app is "Up to date" but it's a lie! It says 9.0 when I look at the info.

       

      When I uninstall InDesign CC and the Creative Cloud app and reinstall I get a notice that there IS an update but when I click it, I get an error and it won't download. Then CC app restarts itself and the update is gone.

       

      WHAT DO I DO??? I've spent hours downloading and uninstalling and reinstalling.