0 Replies Latest reply: Oct 16, 2013 1:17 AM by KStreetStudio RSS

    Encore CS5 hangs when "validating media"

    KStreetStudio Community Member

      I saw the 2011 thread and tired things I say there.

       

      This probelm is new. I have been able to burn this video to DVD before. Now what happens is Encore hangs when "validating media", with the bar at about the 60% mark. When I click "Cancel" Encore stops repsonding and I have to get Windows to shut it down. After doing this the CDROM/DVD drive disappears from Explorer. Rebooting brings it back.

       

      I can export to an ISO file and burn that to disk using Burnaware, so the drive itself works.

       

      I recently installed 2 GB drives and had to install updated RAID drivers (Intel Rapid Storage Technology, iStor). The hard drives work OK. The CDROM//DVD works OK, plays music discs, burns discs with my Encore projects and other files. Not sure if iStor is a problem.

       

      I don't have other media programs on this computer. Mostly Adobe products and some video converters.

       

      CPU - 2.93 gigahertz Intel Core i7     870

      OS - Windows 7

      Motherboard - Intel DP55KG

      Video - NVIDIA GeForce GTS 250

      CDROM - Not sure, I have to reboot to get it back. It's a Pioneer CDROM/DVD>Blu Ray drive.