9 Replies Latest reply on Oct 21, 2013 1:58 PM by Jeff_Coatsworth

    WebHelp does not work in IE 11

    Sarah Crocker

      I am doing testing in IE 11 and Windows 8. I have tested old projects and newly created projects. In IE 11, reguardless of the publishing options set, the contents and search pane are blank. I did try HTML 5 and that worked just fine.

       

      On my internet options, I de-selected the Enable Enhanced Protected Mode on the Security Tab. I also lowered the protection, updated Java to version 7 update 45, and enabled the Java Helper Add-ons that were originally disabled by the options set-up.

       

      I am on RoboHelp 10. Is there a fix for this or a way to upgrade the old projects so that we can use HTML 5, other than importing all of the topics into a new project?