I spoke with a tech support representative this morning who also connected to my system via remote desktop however, was unable to resolve the issue and stated that she would have to escalate the issue to the next level and could take anywhere from 24-48 hours before I am contacted. The issue that I am experiencing is when I attempt to analyze my data via the summary reports, the system is not generating charts for all of the data, only 7 out of 13 categories are generating charts. Previously, I had no problems generating summary reports, I started experiencing this issue today. I am in dire need can someone please HELP!!!!