Our one x-employee downloaded InDesing from the Adobe site onto our Laptop. I know want to uninstall it from the laptop and re-install it onto my desktop computer. She used her personal email when downloaded the Software. Now how do I go about removing it from her name and installing it under my Adobe ID and re-installing the software on the other computer.
To whom is the software registered?
You're probably going to have to call customer service to straighten this out, and you may need the cooperation of the ex-employee.