3 Replies Latest reply on Oct 17, 2013 10:15 PM by Ashutosh Nigam

Cannot License CS6

Noot Oct 17, 2013 7:05 PM

My 12 month prepaid trial for Photoshop CS6 has ended ten months early, and I get a pop up ordering me to license it. When I try the code on my product card does not work (I cannot type letters for some reason). What has happened?

1. Re: Cannot License CS6

Curt Y Oct 17, 2013 7:23 PM (in response to Noot)

We are just users here. You will probably have to call custormer service.
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2. Re: Cannot License CS6

JJMack Oct 17, 2013 9:24 PM (in response to Noot)

Sure you can just remember CS6 is the buggiest version of Photoshop ever released. Buy it here However a 12 month trial sound more like a subscription which means CC and subscription CS6 which is not the same as cs6. Download the CC trial and when you login see if your CS6 works. I do not think any code is needed just a login ever so often,
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3. Re: Cannot License CS6

Ashutosh Nigam Oct 17, 2013 10:15 PM (in response to Noot)

You will need to contact Activation Support:

http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html

Click the Chat Now button at the end of the page and talk with a live agent who would resolve it ASAP.

Regards,
Ashutosh
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