21 Replies Latest reply on Oct 21, 2013 7:05 PM by the_wine_snob

    Move up to Premiere Element 12?


      Hi Guys


      I'm about to move up to PE12, I'm using 10 now.


      I was looking at the program at Amazon, but it doesn't say if it is 32 or 64 bit.

      I read someplace to be sure and get the correct one (I think they were talking aobout downloading it).


      Does the boxed disks come with installation files for both versions?


      I just want to be sure before I jump into this.


      10 really lags a lot as far as the preview window goes, and my computer should run anything pretty quickly.


      Thanks for the help.




      Actually I'm not sure if I have the 32 or 64 bit version installed, how do I tell?

      I looked at the Infomation in the Help window but it doesn't really tell me and it's not installed in the defualt location so I can't tell by that either.


      I still want to upgrade anyway but I'd like to know.

        • 1. Re: Move up to Premiere Element 12?
          Steve Grisetti Adobe Community Professional

          Assuming your on a Windows computer, the easiest way to see if you've got the 32-bit or 64-bit version of the program is to look in c:/Program Files on your computer.


          If your program is 64-bit, it will appear in the PROGRAM FILES directory.


          If it is 32-bit, it wi,ll appear in the PROGRAM FILES (x86) directory.

          • 2. Re: Move up to Premiere Element 12?
            A.T. Romano Level 7



            Premiere Elements (any version) can be confirmed as 32 or 64 bit application using the Process Explorer Sysinternals.



            If you have Premiere Elements 10, 11, or 12 specifically on Windows 7 or 8 64 bit, then you have Premiere Elements as a 64 bit application.

            If you have Premiere Elements 11 or 12 on Mac 64 bit, then you have Premiere Elements as a 64 bit application. I have never seen a contradiction to this in practice. On all other operating systems, Premiere Elements is a 32 bit application.


            Looking at Premiere Elements 10 get confusing when you look at Program Files vs Program Files (x86) since that version especially sprinkled  its files between the two.



            • 3. Re: Move up to Premiere Element 12?
              Nohjekim Level 1



              Thanks for the help.

              I've decided to upgrade to 12 and now that I know it will be 64 bit I'll order it today.

              I'm not going to download it this time, I want to have the disks.


              The reason that I was unsure about the version is that I didn't install it in the default directory, I installed in on my graphics arts hard drive.


              I'm going to let version 12 install in the normal place.


              I'm running Windows 8 Pro 64.


              Thanks for the help.



              • 4. Re: Move up to Premiere Element 12?
                A.T. Romano Level 7



                In prior versions, one could purchase from Adobe as online download or as boxed (with discs) packaging.


                For Premiere Elements 12, I was told by Adobe Store that online download was all that they are selling. I had to got to retailer for the boxed (with discs) packaging.


                I purchased the Photoshop Elements 12 and Premiere Elements 12 bundage packaging. It came with 2 installation discs - one for Windows and one for Mac. The one for Windows should cover the Windows versions and install the appropriate Premiere Elements application.



                • 5. Re: Move up to Premiere Element 12?
                  Nohjekim Level 1



                  I just ordered it from Amazon.

                  It will be here on Monday, I just realized that Windows 8.1 goes live today, so I'll probably get that done over the weekend before I install PE12.


                  Thanks for the information.



                  • 6. Re: Move up to Premiere Element 12?
                    John T Smith Adobe Community Professional & MVP

                    >I'm going to let version 12 install in the normal place


                    Good plan... I have read messages in the past where installing to anything other than "default" has caused problems for people... it "seems" that some drive settings are hard coded in the program, and installling outside of those parameters can cause problems... I always install to defaults, so this comment is only from reading messages, not from personal experience


                    >Windows 8.1 goes live today, so I'll probably get that done over the weekend before I install PE12


                    You might want to think about doing a full boot drive backup before 8.1 (and maybe after, before v12)


                    The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm


                    Image runs off of a bootable CD via Linux (the Zip you download includes a program to make the bootable CD) and it reads EVERYTHING on the drive, even the hidden registration information, so everything is restored when needed... and you may restore the image to a brand new drive in case of a crash, and not have to re-install anything

                    • 7. Re: Move up to Premiere Element 12?
                      the_wine_snob Level 9

                      Now, this ONLY covers the 32-versions of PrE (and other Adobe programs), but I have a special C:\Adobe folder, where ALL of my Adobe programs go, including my 32-bit versions of PrE. While on C:\, the destination for the installation is not the default. Over the years, I have had zero issues with that location. This has worked fine on 3 machines, and offers me quick access to the Adobe apps.


                      In setting up my 64-bit laptop, I have left things in the default location, and when I install PrE 12, will continue with the default, just to keep things constant.



                      • 8. Re: Move up to Premiere Element 12?
                        A.T. Romano Level 7



                        I was going to start a new thread on Premiere Elements 12 on Windows 8.1 64 bit.


                        I did the upgrade from Windows 8 to 8.1 64 bit for my laptop yesterday. So far, Premiere Elements 12 64 bit is running well.


                        There were no problems with the upgrade from 8 to 8.1 using the download from Microsoft, went very smoothly, but it took a long time since my Internet connection is not top of the line.


                        I have not had much time to do extensive studies yet. More on that another time.




                        Add On...Good idea to go with the default locations for now.

                        • 9. Re: Move up to Premiere Element 12?
                          Nohjekim Level 1



                          I'm 40% of the way through the download right now, killing time until it's ready to install.

                          It took 10 minutes to do the first 40% so it shouldn't take long.



                          • 10. Re: Move up to Premiere Element 12?
                            Nohjekim Level 1



                            Just came back to say that upgrade to 8.1 was not helpful for me.

                            My boot times went from 45 seconds to minutes.


                            I had a lot of sound issues that I couldn't find any solution to after hours of messing with it, and general performance was worse.


                            Plus I didn't find anything that was a substantial improvement as to how it worked.


                            I'm running Windows 8 so that it looks and runs like Windows 7 anyway, and would do the same with 8.1.


                            Thank you Paragon Backup and Recover free addition.


                            I'm back running Windows 8 and everything is working again.


                            PE 12 will be here on Monday.



                            • 11. Re: Move up to Premiere Element 12?
                              A.T. Romano Level 7



                              Thanks for the update.


                              So far my major hangup with Windows 8.1 is related to user account. I expected my Windows 8 user account to carryover to 8.1. I even went through the trouble of doing a custom install of Windows 8.1. I must have missed something. I ended up with a Microsoft Account.


                              I may follow you in the path back to Windows 8, but I have not encounter any application problems, Premiere Elements or other, with 8.1 yet.


                              Wishing you success with the 12 on its way to you.



                              • 12. Re: Move up to Premiere Element 12?
                                Nohjekim Level 1

                                Hi ATR


                                I found the same thing, my user account was nowhere to be found and i couldn't find anyway to log in without signing in to my Microsoft account.

                                I don't normally use a password to start my computer, I just turn it on and walk away, when I come back after breakfast it all booted up, updated and ready to go.


                                I don't like having to hang around waiting to put in my code etc.


                                But the real problem for me was the issue with sound.


                                It just wasn't right, not even like the sound didn't work, it just didn't work right and in very weird ways.

                                For one thing Lucy's voice was really distorted, any computer generated speech was really messed up.


                                The strange thing was this applied to files generated long before the upgrade and even weirder it would distort speech, in the same file with a music track and the music was fine.

                                Only the speech was affected.  In games the speech was strange, volume would be wrong, to loud from one character, to soft from another,


                                I don't know enough about how this stuff works but is seems like somehow the interpreter for speech was messed up in Windows, (I couldn't turn on Narrator which always worked in 8).


                                I uninstalled my sound card, downloaded and installed all the new software for it, Install SAPI 4 and 5, I just ran out of things to try, and no one else had any ideas either.


                                Since I wasn't really seeing any advantage, (I use Classic shell, and Rocket Dock, same as I have since Windows 7 came out) I just decided to revert.


                                I can't tell you how many times I've said to myself "If it isn't  broke don't fix it.") and then going ahead anyway, and caused myself hours or days of work trying to fix what I had fixed. LOL


                                Anyway I know now that my backup works!  A shout out for Paragon backup, for a free program it really works, I've had to use it a couple of times and it has come through, not something I can say about my paid for backup software which failed to work several times.


                                I always sit and chew my fingernails during the restore process (it took about an hour and a half), asking myself why I got myself into this mess to start with.


                                Anyway I'm looking forward to getting into PE 12, which I will install in the default location this time and leave 10 installed where it is.


                                My next project it going to be redoing "Lucy Looks at Life, after death!" then I'll take a break for a while, and get some other stuff done, before I start doing some new ones.



                                • 13. Re: Move up to Premiere Element 12?
                                  A.T. Romano Level 7



                                  That netplwiz that worked in Windows 8 to bypass the automatic sign in is not working in Window 8.1 although it looks like it should. This afternoon I am going to give looking for the "key to the solution" another try. If no success with that, I just might go back to the factory settings via the computer's Restore option that comes with the computer. Lots of deactivations, uninstalls, reinstalls ahead it looks like.


                                  But, I would ask "When you restored to the factory settings, did it automatically bring back your User Account that you had been using with Windows 8 or did you have to recreate it again?"



                                  • 14. Re: Move up to Premiere Element 12?
                                    Nohjekim Level 1



                                    I didn't restore to factory settings.


                                    The last thing I did before I installed the 8.1 update was to create a system image using Paragon backup and recovery.

                                    It backed up my C:\ drive and System Reserved partition.


                                    I save the compressed backup on a separate partition, or in my case my second hard drive so it isn't on the disk or partition that's being restored.

                                    It can be saved to and external hard drive too.


                                    I just popped in the Paragon boot disk and an hour and a half later everything was back to exactly the way it was.


                                    Paragon is free, and has saved my tail several times.




                                    About once every other month I create a new backup and delete the old one.

                                    I always keep one that I've use and know will work, the one I used yesterday will be my new master backup and not be deleted unless I have a reason to use a newer one.


                                    Which would then replace it, so I always have 2 of them saved and one of them is one that I have used even if it's very old.

                                    If the latest one doesn't work I have it as a backup.


                                    The best part is that even if my computer won't boot, I can still restore it from the Paragon disk, and get things up and running again in an hour or so.


                                    I'm not sure but I think in looking for a solution to my problem that I read that they have made 8.1 so that you have to sign in to you Microsoft account to start Windows.

                                    Something I don't want to do, I'm not crazy about everything trying to get my to log into an account every time I want to use something, with Google or Adobe it's at least optional for now.




                                    PS. It sounds like you have already tried this but this video says that it works.



                                    • 15. Re: Move up to Premiere Element 12?
                                      A.T. Romano Level 7



                                      I went for the One Key Restore feature on my laptop. It did the job of 8.1 back to 8. It is such a pleasure to be back to Windows 8 64 bit with my original user account and password that I can set to bypass in the sign in.



                                      • 16. Re: Move up to Premiere Element 12?
                                        Nohjekim Level 1

                                        Yeah, I feel that way too.

                                        Maybe next time I really will not fix something that doesn't need it.

                                        Especially the first day!


                                        I still kind of wish I had bought my new computer with Windows 7 Pro 64 bit, it was still an option then, though I don't really have a problem with Windows 8 as long as I use Classic Shell.


                                        I have used Rocket Dock for years anyway and I don't want to do it any differently.



                                        • 17. Re: Move up to Premiere Element 12?
                                          the_wine_snob Level 9



                                          It looks like the "positive" reports on Win8.1 might have been premature. Some negative reports are starting to come in, such as John T. Smith's here: http://forums.adobe.com/thread/1318710?tstart=0


                                          Before I update almost anything, I wait a bit, and monitor various forums, to see how things go. Being the "first on my block" has not really appealed to me, at least for the last 15, or so years. I'll let the early adopters sort things out first.


                                          Good luck,



                                          • 18. Re: Move up to Premiere Element 12?
                                            Nohjekim Level 1



                                            I'm kind of a nut about trying new things out.

                                            It does get me into trouble sometimes.


                                            What I should have done is install it along side Windows 8, but now that I've seen it I don't find any real reason to upgrade.

                                            It might be an improvement it you are going to work in the Metro interface but I don't have any intention of doing that anyway.

                                            And I did see a hit to performance on my computer.


                                            I beta tested both Windows 7 and 8, so I knew what I was getting into when I bought my new computer, I'd already been running 8 for a year.

                                            But by that time I knew how to get around the things I didn't like about it.


                                            I've  beta tested a lot of games, starting nearly 15 years ago with Asheron's Call, up to The Secret World (where I'm getting a lot of my backgrounds, because it's set in the modern world not in a fantasy environment).


                                            Right now I'm waiting to see if I will get a chance to test Elder Scrolls Online.

                                            I'm not to confidant, I hear over 3 million people have registered to beta it.


                                            But I do make sure I always have a backup, it's save my tail a lot of times.



                                            On another subject, the advantages of having English Bull Dogs over Deerhounds.


                                            Our friend came over yesterday morning a brought a half dozen donuts.

                                            I was working at my computer, and my wife Mary and our friend went out on the back porch to check on her dogs (Border Collies) which she had put in our dog yard.


                                            They only went out for a minute or two, but when they came back in all of the donuts were gone from the kitchen counter.

                                            The curse of having a really tall dog.


                                            We always have to watch food that's left anyplace, our male Oliver always acts like he hasn't eaten for a week.


                                            I always describe his size to people who haven't seen him like this, visualize your dinning room table, when he's standing next to it, his "shoulder" (not his head) is about 6 inches higer then the top of the table.

                                            So food is always in danger. LOL


                                            Our female Rosy is more trustworthy.



                                            • 19. Re: Move up to Premiere Element 12?
                                              A.T. Romano Level 7



                                              Has Premiere Elements 12 arrived today?


                                              If you are interested, my two following blog posts (one on First Look, other on Daily Discoveries) may be of interest.






                                              It is a free blog, no ads. Just me keeping track of Premiere Elements troubleshooting details that are too long to post anywhere else.



                                              • 20. Re: Move up to Premiere Element 12?
                                                Nohjekim Level 1



                                                Not here yet but it's out for dilevery, I probably won't get to install it until tomorrow.

                                                I'll check out those links.





                                                • 21. Re: Move up to Premiere Element 12?
                                                  the_wine_snob Level 9

                                                  Once, I did beta testing for MS's OS's, but had a computer, just for that. I could not trust my working computers to such, as I needed to make $ with those, and could not expend the effort to get clients' work out the door, if things were not working correctly.


                                                  Now, I sort of hang back, read, watch and decide.


                                                  Since I normally use PrPro for any acutally editing, and PrE mostly for testing on this forum, I have no issues with installing the latest version.


                                                  Regarding OS's, I have mostly XP-Pro, and then Win7-64 for my PrPro laptop with CS 6.


                                                  Win8 is still out there, though possibly in my future?


                                                  Once, I wanted to be on the "cutting edge," but found that could also be the "bleeding edge." With commercial work, one can seldom work that way, as clients do not want to wait, until I sort things out. They should not have to.


                                                  I'm hesitant to get my wife a new car, as Mercedes has just released an updated S-Class. I shy from "first year's release," but in this case, MB released the model in Europe almost a year ago. Also, with the AMG model, much is still done by hand, and by one skilled technician, so I will probably pull the trigger, within the next 3 mos.. Hope that I do not regret that move, and wish that I had waited for version 0.2. http://www.autoblog.com/2013/09/27/2014-mercedes-benz-s63-amg-review-first-drive/


                                                  Good luck,