8 Replies Latest reply: Sep 21, 2014 3:52 AM by dadg15 RSS

    AME CC crashes on startup

    Ian_Sutton Community Member

      Today, AME CC has suddenly started crashing on load. It was fine last week, which made me suspect an update, but no Windows updates have occurred since this time.

       

      I have uninstalled all 3rd party plugins (as it was initially hanging on Shine.aex) but now it is hanging on a different AEX plugin (Vignette.aex). It fires an 'Adobe Media Encoder CC has stopped working' event.

       

      I am up to date with all updates, and have installed AfterEffects CC, Premiere Pro CC, Photoshop CC, Illustrator CC, InDesign CC, Acrobat XI, Bridge CC, Exchange Panel, Extension Manager CC, & Flash Pro CC.

       

      It also won't trigger from inside AE or PP. I am running Windows 7 64bit.

       

      Any help would be greatly appreciated.

       

      Kind regards,

       

      Ian