3 Replies Latest reply on Oct 21, 2013 11:26 AM by Mrs.Tiki

    How to cancel subscription if unable to edit autorenewal?

    Mrs.Tiki

      I have reviewed other threads on this topic, and see that there may be a glitch disabling editing of autorenewal when payment is shown as "processing."  I have been around and around the Adobe website trying to initiate a live chat with tech support, but can't seem to do it.

       

      As info, I cancelled the credit card linked to this subscription when I received word of the security breach.  That may be contributing to the problem.

       

      Could somenone please help me get in touch with someone who can fix this?

       

      Thank you ~