I need to deactivate my serial number for my Premiere Elements 8 on my old computer so that I might use it on my new one. Problem is the old computer is broken so I can't access the deactivation there. Is there any other way to do this or do is it chat support that is the option?
This is a matter that can be taken care of only by Adobe, Adobe Chat suggested in the following link...very quick and effective...
After you click on the above link, click on "I still need help." to bring up the Adobe Chat pop up. I have preset the page that opens to the topic for serial number and activation problems.
Please let us know the results.