0 Replies Latest reply on Oct 21, 2013 11:47 AM by joe_teshima

    Not Connecting Chrome 30 / Edge Inspect iOS7

    joe_teshima Level 1

      Hi,

       

      I double checked I had the most up to date extension with the fix previously mentioned and officially released by Adobe and I do.

       

      I tried connecting to Edge Inspect with iPhone 5s iOS7 / iPad3 iOS6 / iPhone 4s iOS6 and they all get an error connecting.

       

      Not sure what to try.

       

      Thanks

       

      Joe

       

      Chrome: Version 30.0.1599.101

      Mac: 10.7.5

      Edge Inspect: 1.0.441

       

      Log File:

       

      {"received":"Mon Oct 21 2013 11:29:17 AM.182","payload":{"action":"inventory","options":{"subaction":"resourcelist","resources" :[{"id":"A696D90F-14EF-4E64-B5B7-9DA80B301EE2","name":"NPPL’s iPad","status":"unknown"},{"id":"046EF2B3-E00E-469D-A9E0-20AA2AE2F605","name":"icopro’s iPhone 2","status":"unknown"},{"id":"906B47F9-F63E-402C-99C1-C3CF5433FE0F","name":"iPhone","stat us":"unknown"}]},"source_name":"Joe’s MacBook Pro","version":"1","source":"d83fcd1f-7b13-484b-b249-d9428b8e201b"}}

      {"received":"Mon Oct 21 2013 11:29:17 AM.176","payload":{"action":"preferences","options":{"subaction":"values","prefs":{"scree nshotfolder":"/Users/joeteshima/Documents/Edge Inspect"}},"source_name":"Joe's MacBook Pro","version":"1","source":"d83fcd1f-7b13-484b-b249-d9428b8e201b"}}

      {"received":"Mon Oct 21 2013 11:29:17 AM.174","payload":{"action":"inventory","options":{"screenshots_dir":"/Users/joeteshima/D ocuments/Edge Inspect","expired":"false","first_run":false,"subaction":"manager_info","port":7682,"host name":"Joes-MacBook-Pro.local","machinename":"Joe's MacBook Pro","addresses":["192.168.0.14"],"build":"1.0.407.0"},"source_name":"Joe's MacBook Pro","version":"1","source":"d83fcd1f-7b13-484b-b249-d9428b8e201b"}}

      {"received":"Mon Oct 21 2013 11:29:17 AM.168","payload":{"action":"subscription","options":{"features":{"no_conn_limit":true,"s creenshot":true},"status":"ACTIVE","level":"CS_LVL_2","subaction":"info"},"source_name":"J oe's MacBook Pro","version":"1","source":"d83fcd1f-7b13-484b-b249-d9428b8e201b"}}

      {"    sent":"Mon Oct 21 2013 11:29:16 AM.998","payload":{"action":"inventory","source":"cfa94fac-09a3-4aaf-90ec-c553939ed685"," options":{"subaction":"listresources","type":"device"}}}

      {"received":"Mon Oct 21 2013 11:29:16 AM.997","payload":{"options":{"subaction":"resource_change"},"source":"d83fcd1f-7b13-484b -b249-d9428b8e201b","action":"inventory"}}

      {"    sent":"Mon Oct 21 2013 11:29:16 AM.985","payload":{"action":"preferences","source":"cfa94fac-09a3-4aaf-90ec-c553939ed685" ,"options":{"subaction":"get"}}}

      {"    sent":"Mon Oct 21 2013 11:29:16 AM.982","payload":{"action":"inventory","source":"cfa94fac-09a3-4aaf-90ec-c553939ed685"," options":{"subaction":"get_manager_info"}}}

      {"received":"Mon Oct 21 2013 11:29:16 AM.981","payload":{"action":"connect_ok","options":{"challenge":"E4FD69ABB78F4E47445D00D4 6B1C3EB94642A4F082A673F9680A13F8DC71ED1E05C32827BF9F9F31FF380DA91804DE51CA2AB3438B79EA659E B89752DE4C6A02","expired":"false","first_run":"false","message":"success"},"source_name":" Joe's MacBook Pro","version":"1","source":"d83fcd1f-7b13-484b-b249-d9428b8e201b"}}

      {"    sent":"Mon Oct 21 2013 11:29:16 AM.977","payload":{"action":"connect","source":"cfa94fac-09a3-4aaf-90ec-c553939ed685","op tions":{"id":"cfa94fac-09a3-4aaf-90ec-c553939ed685","name":"Edge Inspect Chrome Extension","type":"administrator","challenge":"9c2766c4f8bd3277a1dc3273813f5504422940f623 a046180fede6c5c7f3d00bf0a4c3afa1f3fa0efa7102091fbc2b43a32a98c8d6d9e7234fbfb1b61b593655"}}}

      {"received":"Mon Oct 21 2013 11:29:16 AM.971","payload":{"action":"pair_ready","options":{"challenge":"12994AEF8BE96ADCD70D5831 B19E7AA288A601E98614FD9DC4DA5857821BE6923748CD2DB71935090F0F961DDCD14C800247E2712A711DC029 4AF6773646A1F8"},"source_name":"Joe's MacBook Pro","version":"1","source":"d83fcd1f-7b13-484b-b249-d9428b8e201b"}}

      {"    sent":"Mon Oct 21 2013 11:29:16 AM.952","payload":{"action":"pair","source":"cfa94fac-09a3-4aaf-90ec-c553939ed685","optio ns":{"id":"cfa94fac-09a3-4aaf-90ec-c553939ed685","name":"Edge Inspect Chrome Extension","type":"administrator"}}}

      {"    sent":"Mon Oct 21 2013 11:28:45 AM.272","payload":{"action":"screenshotfolder","source":"cfa94fac-09a3-4aaf-90ec-c553939e d685","options":{}}}

      {"received":"Mon Oct 21 2013 11:28:42 AM.567","payload":{"action":"preferences","options":{"subaction":"values","prefs":{"scree nshotfolder":"/Users/joeteshima/Documents/Edge Inspect"}},"source_name":"Joe's MacBook Pro","version":"1","source":"d83fcd1f-7b13-484b-b249-d9428b8e201b"}}

      {"received":"Mon Oct 21 2013 11:28:42 AM.565","payload":{"action":"inventory","options":{"screenshots_dir":"/Users/joeteshima/D ocuments/Edge Inspect","expired":"false","first_run":false,"subaction":"manager_info","port":7682,"host name":"Joes-MacBook-Pro.local","machinename":"Joe's MacBook Pro","addresses":["192.168.0.14"],"build":"1.0.407.0"},"source_name":"Joe's MacBook Pro","version":"1","source":"d83fcd1f-7b13-484b-b249-d9428b8e201b"}}

      {"    sent":"Mon Oct 21 2013 11:28:42 AM.543","payload":{"action":"preferences","source":"cfa94fac-09a3-4aaf-90ec-c553939ed685" ,"options":{"subaction":"get"}}}

      {"    sent":"Mon Oct 21 2013 11:28:42 AM.540","payload":{"action":"inventory","source":"cfa94fac-09a3-4aaf-90ec-c553939ed685"," options":{"subaction":"get_manager_info"}}}