You left out an important piece of information, that is, the computer operating system that your Premiere Elements 11 is running on.
Because of those known symptoms, I would make you a wager it is Mac.
Please check out the following for your answer to your help request if I am correct in my Mac assumption.
Please let us know the outcome.
Your right! I'm on a mac! I will check out your link! Thank you!
Does your Mac use the Retina Display?
There have been problems reported with PrE 11, and similar behavior, with the Mac Retina Display.
Good luck, and please let us know a bit more.
Amanda is currently working through the prescribed Adobe solution for the Premiere Elements 11 Mac known issue.
Please refer to post 1 for the link.
Results should be reported soon.
Sorry ATR, but I did not see if Amanda has a Mac Retina Disply, and that is the reason that I asked about it.